Front Desk Specialist/Childcare

Hyatt Vacation Ownership

1d

About The Position

The Specialist Sales Front Desk-Childcare supports guests and Owners by providing welcoming service and helping create memorable vacation experiences. The role combines front-desk guest services and childcare-facility observation with support for sales presentations and site marketing programs. The employee observes children in the childcare facility and responds to emergencies according to local operating procedures; greets guests arriving for scheduled sales presentations or seeking information; ensures guests are comfortable and offers refreshments; supports sales presentation and volume-production goals; promotes the brand; and creates, logs, and expedites premiums for marketing programs.

The position also requires consistent adherence to guest-experience and company standards, including anticipating guest needs, interacting professionally and promptly with colleagues and guests, contributing to team goals, and following company policies and safety procedures. Candidates should be motivated, enjoy interacting with guests in person or by phone, and be available for a flexible schedule that includes weekends and holidays. Background and drug screening may be required in accordance with state and local requirements.

Requirements

• Motivation and sales or customer-service experience; candidates should enjoy interacting with guests in person or by phone.
• Availability to work a flexible schedule, including weekends and holidays.
• Ability to reach overhead and below the knees, bend, twist, pull, stoop, and stand, sit, or walk for extended periods.

Nice To Haves

• Sales experience is preferred.

Responsibilities

• Observe activity in the childcare facility and respond appropriately to emergencies in accordance with local operating procedures.
• Meet and greet guests arriving for scheduled sales presentations or visiting the sales gallery for general information.
• Ensure guests are comfortable and offer refreshments while they wait for sales presentations.
• Provide service that supports budgeted sales presentation and volume-production goals.
• Promote awareness of the brand image internally and externally.
• Create, log, and expedite premiums (gifts) for site marketing programs.
• Welcome and greet guests, anticipate their needs, and address those needs.
• Interact professionally and promptly with colleagues and guests.
• Contribute to team goals.
• Follow company policies and safety procedures.

Benefits

• Uncapped earning potential, including wages, monthly incentives, annual bonuses, and contests.
• Medical, dental, and vision opportunities.
• 401(k) opportunities.
• Travel discounts.
• Credit union membership.
• Tuition reimbursement.
• Professional counseling and family support.
• Growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed