Front Desk Specialist

Spire Orthopedic Partners • Warwick, RI

2d • $18 - $22 • Onsite

About The Position

The Front Desk Specialist supports daily patient and clinical services by greeting, registering, and checking out patients in a friendly and efficient manner. The role also directs vendors and visitors to the appropriate contacts. The position is based at Ortho Rhode Island in Warwick, Rhode Island, with some travel between company locations. The schedule is Monday, Thursday, and Friday from 8:30 a.m. to 5:00 p.m.; Tuesday and Wednesday from 11:30 a.m. to 8:00 p.m.; and occasional Saturdays.

Spire Orthopedic Partners is a growing national partnership of orthopedic practices. Its Management Services Organization provides administrative infrastructure and operational resources to help practices focus on patient care. The Spire network spans the Northeast and includes more than 165 physicians, 1,800 employees, 285 other clinical providers, and 40 locations. Ortho Rhode Island describes its team as dedicated to patient experience, quality, and its core values of delivering on its word, respecting each other, innovating in orthopedics, valuing every individual, and engaging the community.

Requirements

• High school graduate or equivalent.
• Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
• Experience with Microsoft Office, including Word, Excel, and PowerPoint.
• Discretion when working with confidential information.
• Knowledge of HIPAA regulations.
• Pertinent job-related experience and medical terminology.

Nice To Haves

• Bilingual Spanish or Portuguese.

Responsibilities

• Greet patients promptly, courteously, and helpfully.
• Register patients and update demographic information accurately and efficiently.
• Verify insurance eligibility and benefits and document the results appropriately.
• Obtain and document referrals.
• Triage patients and schedule them appropriately.
• Inform patients of copays and past-due balances and collect payments.
• Check patients out, including scheduling future appointments and outside testing.
• Direct vendors and visitors to the appropriate contacts.
• Perform other duties as assigned.

Benefits

• Excellent growth and advancement opportunities.
• Dynamic environment.
• Access to a diverse network of practitioners.
• Broad infrastructure of tools and programs to enhance the employee experience.
• Competitive compensation.
• Generous PTO.
• Health, dental, and vision benefits.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED