Front Desk Specialist

Spire Orthopedic Partners • Wakefield, RI

4d

About The Position

The Front Desk Specialist maximizes daily patient and clinical services by greeting, registering, and checking out patients in a friendly and efficient manner. The role also directs vendors and visitors to the appropriate contacts as needed. The position is with Ortho Rhode Island, part of Spire Orthopedic Partners, a national partnership that provides orthopedic practices with administrative infrastructure and operational resources.

Requirements

• High school graduate or equivalent.
• Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
• Experience with Microsoft Office, including Word, Excel, and PowerPoint.
• Discretion when working with confidential information.
• Knowledge of HIPAA regulations.
• Pertinent job-related experience and knowledge of medical terminology.

Nice To Haves

• Bilingual Spanish or Portuguese.

Responsibilities

• Greet patients promptly, courteously, and helpfully.
• Register patients and accurately and efficiently update their demographic information.
• Verify insurance eligibility and benefits and document the results.
• Obtain and document referrals.
• Triage patients and schedule them appropriately.
• Notify patients of copays and past-due balances and collect payments.
• Check out patients, including scheduling future appointments and outside testing.
• Direct vendors and visitors to the appropriate contacts.
• Perform other duties as assigned.

Benefits

• Excellent growth and advancement opportunities.
• Dynamic environment.
• Access to a diverse network of practitioners.
• Broad infrastructure of tools and programs to enhance the employee experience.
• Competitive compensation.
• Generous PTO.
• Benefits package including health, dental, vision, and 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED