Front Desk Representative

YMCA of Central Stark County • Jackson Township, OH

6d

About The Position

Part-time front desk customer service representative responsible for delivering exceptional service to members, guests, and program participants and ensuring safety for all members. Available shifts are Monday–Thursday, 8:30 a.m.–12:30 p.m.; Monday–Thursday, 4–8 p.m.; and Saturday, 12–5 p.m. The rate of pay is $11.65 per hour, commensurate with experience. Part-time staff receive complimentary memberships and discounted rates for child care and most programs.

Requirements

• Excellent interpersonal, phone, and problem-solving skills.
• Previous customer service, sales, or related experience required.
• Proficiency in Microsoft Office.
• Fun, friendly, and flexible demeanor.
• Willingness to work as a team player.

Responsibilities

• Respond to member and guest needs, contributing to member retention.
• Promote memberships and programs.
• Build relationships with members and help them connect with one another and the YMCA.
• Circulate throughout the building to ensure member safety and build member relations.

Benefits

• Complimentary memberships.
• Discounted rates for child care and most programs.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed