Dental Front Desk

Dentologie•River Forest, IL

4d•$18 - $22

About The Position

Dentologie is seeking a full-time Front Desk Concierge for its Oak Park River Forest dental practice. This patient-facing role is the first point of contact for patients and helps provide an excellent experience through knowledgeable communication and support throughout their visit and medical care. The position offers hourly compensation of $20–$22, depending on experience, full-time hours, benefits, and opportunities to learn office operations and advance professionally. Employees share responsibility for maintaining a sanitary office.

Requirements

At least one year of dental front desk experience.
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Strong organizational skills and attention to detail.
Time-management skills and a demonstrated ability to meet deadlines.
Patient-care skills.
Strong analytical and problem-solving skills.
Ability to function well in a fast-paced and sometimes stressful environment.
Comfort working Monday through Friday, including a mix of three AM shifts and two PM shifts.

Responsibilities

Professionally greet and communicate with patients, both in writing and verbally.
Schedule and confirm appointments.
Present accurate treatment plans and answer patients’ related questions.
Accept payments for services and accurately post them to the ledger.
Answer phone calls, texts, and emails promptly and professionally.
Communicate and follow up with staff and patients.
Handle confidential medical information discreetly.
Check in lab cases.
Share custodial responsibilities to maintain sanitary offices for staff and patients.
Assist with training new team members as needed.