Dental Front Desk

Dentologie•Chicago, IL

4d•$18 - $22

About The Position

Dentologie is seeking a full-time Front Desk Concierge for its Southport dental practice. The role pays $20–$22 per hour, based on experience, and offers a benefits package and opportunities to learn office operations and advance professionally. The Front Desk Concierge is often the first person patients engage with and helps provide an excellent experience through knowledgeable communication and support of their visits and care. The position requires at least one year of dental front desk experience. The weekly schedule is Monday 7:30 a.m.–4 p.m., Tuesday 12 p.m.–8:30 p.m., Wednesday 7:30 a.m.–4 p.m., Thursday 12 p.m.–8:30 p.m., and Friday 7:30 a.m.–3:30 p.m.

Requirements

At least one year of dental front desk experience.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Strong organizational skills and attention to detail.
Time-management skills and a proven ability to meet deadlines.
Patient-care skills.
Strong analytical and problem-solving skills.
Ability to function well in a fast-paced and sometimes stressful environment.

Responsibilities

Professionally greet patients and communicate with them verbally and in writing.
Schedule and confirm appointments.
Present accurate treatment plans and answer patients’ questions about them.
Accept payments for services and post them accurately to the ledger.
Answer phone calls, texts, and emails in a timely and professional manner.
Communicate and follow up with staff and patients.
Handle confidential medical information with discretion.
Check in lab cases.
Share custodial responsibilities to help maintain sanitary offices for staff and patients.
Assist with training new team members as needed.