Front Desk - Dental

Lone Star Circle of Care • Georgetown, TX

2d

About The Position

Lone Star Circle of Care (LSCC) is seeking a Front Desk employee to serve as a first point of contact for patients and help create a positive patient experience. The role supports equitable patient care and healthier communities in a friendly clinic environment.

Daily work may include preparing the lobby, greeting patients using the AIDET/LOC technique, checking patients in, updating charts, verifying insurance, collecting copays, scheduling appointments, answering phone calls, sorting faxes, completing other tasks, and performing closing procedures at the end of each shift.

Requirements

• High school diploma or GED.
• At least six months of experience working in a professional administrative environment.

Nice To Haves

• Prior medical office and/or healthcare setting experience.
• Prior customer service experience.
• Proficiency with MS Office Suite, including Word, Excel, and Outlook.
• Bilingual English/Spanish language skills.
• Customer service skills.
• Problem-solving skills.
• Adaptability.
• Attention to detail.

Responsibilities

• Clean and prepare the lobby upon arrival.
• Greet patients using the AIDET/LOC technique.
• Check in patients and update patient charts as necessary.
• Verify insurance and collect copays as necessary.
• Schedule appointments, answer phone calls, and sort faxes.
• Complete additional tasks as needed.
• Perform closing procedures at the end of each shift.

Benefits

• Competitive salary.
• Medical, dental, and vision insurance.
• LSCC-paid life insurance.
• LSCC-paid short-term and long-term disability insurance.
• Paid time off.
• 403b Employee Retirement Plan.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED