Dental Front Desk

Dentologie•Evanston, IL

7d•$18 - $22•Onsite

About The Position

Dentologie is seeking a full-time Front Desk Concierge for its Evanston dental practice. The role is the first point of contact for patients and supports a high-quality patient experience through professional communication, appointment coordination, treatment-plan presentation, payment processing, and general office support. The position offers hourly compensation of $20–$22, based on experience, full-time hours, benefits, and opportunities to learn office operations and advance professionally. Employees work Monday through Friday, five shifts per week, including three morning and two evening shifts. A minimum of one year of dental or medical front desk experience is required.

Requirements

At least one year of dental or medical front desk experience.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Strong organizational skills and attention to detail.
Strong time-management skills and a proven ability to meet deadlines.
Patient-care skills.
Strong analytical and problem-solving skills.
Ability to function well in a fast-paced and sometimes stressful environment.
Comfort working five shifts per week, Monday through Friday, including three morning and two evening shifts.

Responsibilities

Professionally greet and communicate with patients in writing and verbally.
Schedule and confirm appointments.
Present accurate treatment plans to patients and answer related questions.
Accept payment for services and accurately post payments to the ledger.
Answer phone calls, texts, and emails in a timely and professional manner.
Communicate and follow up with staff and patients.
Handle confidential medical information discreetly.
Check in lab cases.
Share custodial responsibilities to maintain sanitary offices for staff and patients.
Assist with training new team members as needed.