Front Desk - Dental

Lone Star Circle of Care • Georgetown, TX

2h

About The Position

At Lone Star Circle of Care (LSCC), Front Desk staff are the first point of contact for patients in the clinic and help create a positive patient experience. The role is suited to people passionate about making a difference in the community and contributing to a fun and friendly environment.

A typical day includes preparing the lobby, greeting patients using the AIDET/LOC technique, checking patients in, updating charts as needed, verifying insurance, collecting copays, scheduling appointments, answering calls, sorting faxes, completing additional tasks, and performing end-of-shift closing procedures.

Requirements

• High school diploma or GED.
• At least six months of experience working in a professional administrative environment.

Nice To Haves

• Prior medical office and/or healthcare setting experience.
• Prior customer service experience.
• Proficiency with MS Office Suite, including Word, Excel, and Outlook.
• Bilingual English/Spanish language skills.

Responsibilities

• Clean and prepare the lobby upon arrival.
• Greet patients using the AIDET/LOC technique.
• Check in patients and update patient charts as necessary.
• Verify insurance and collect copays as necessary.
• Schedule appointments.
• Answer phone calls.
• Sort faxes and complete additional tasks.
• Perform closing procedures at the end of each shift.

Benefits

• Competitive salary.
• Medical, dental, and vision insurance.
• LSCC-paid life insurance.
• LSCC-paid short-term and long-term disability insurance.
• Paid time off.
• 403b Employee Retirement Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED