Dental Front Desk
About The Position
Dentologie is seeking a full-time Front Desk Concierge for its Southport dental practice. The role is central to the patient experience: as the first point of contact, the Front Desk Concierge welcomes patients and supports their visits and medical care through knowledgeable, professional communication. The position offers hourly compensation of $20–$22, based on experience, full-time hours, benefits, and opportunities to learn office operations and advance professionally. The schedule is Monday through Friday, five shifts per week, including three morning and two evening shifts. At least one year of dental front desk experience is required.
Requirements
- At least one year of dental front desk experience.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong organizational skills and attention to detail.
- Strong time-management skills and a proven ability to meet deadlines.
- Patient-care skills.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a fast-paced and sometimes stressful environment.
- Comfort working five shifts per week, Monday through Friday, including three morning and two evening shifts.
Responsibilities
- Professionally greet patients and communicate with them in writing and verbally.
- Schedule and confirm appointments.
- Present accurate treatment plans to patients and answer related questions.
- Accept payments for services and accurately post them to the ledger.
- Answer phone calls, texts, and emails in a timely and professional manner.
- Communicate and follow up with staff and patients.
- Handle confidential medical information with discretion.
- Check in lab cases.
- Share responsibility for custodial tasks to help maintain sanitary offices for staff and patients.
- Assist with training new team members as needed.
Benefits
- Hourly compensation of $20–$22, based on experience.
- Medical insurance.
- Dental insurance, with free employee coverage.
- 401(k).
- Vision insurance.
- Monthly bonus opportunity.
- Employer-paid life and disability insurance.
- $50 per month for mass transit or parking expenses.
- Flexible spending accounts (FSA).
- Paid holidays, PTO, and sick time.
- Opportunities to learn office operations and advance professionally.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
