DENTAL FRONT DESK

Friendly Dental Group • Durham, NC

10h • $19 - $23 • Onsite

About The Position

The Dental Front Desk professional supports the patient-facing and administrative operations of an established, growing dental practice at its Durham, North Carolina location. The role welcomes and assists patients, manages calls and appointments, maintains patient records, supports billing and insurance processes, and keeps the front desk organized and welcoming. The position offers daytime, eight-hour shifts Monday through Friday, with flexible scheduling and potential growth into leadership.

Requirements

• At least one year of dental front desk experience.
• Knowledge of clinical dentistry, front office administration, North Carolina Medicaid, dental insurance, billing, and collections.
• Strong scheduling experience for patients and providers.
• Exceptional customer service and multitasking skills.
• A positive, professional, and team-oriented attitude.

Nice To Haves

• Dentrix experience.
• Bilingual English/Spanish skills.

Responsibilities

• Welcome and assist patients in a friendly, professional manner.
• Manage phone calls, messages, and appointment scheduling.
• Maintain accurate patient records and update systems as needed.
• Support billing and insurance processes.
• Ensure the front desk is clean, organized, and welcoming.
• Deliver excellent customer service and promptly resolve patient inquiries.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Paid time off
• Employee discounts
• Performance-based bonus
• Flexible scheduling
• Training and development
• Opportunity for advancement
• Competitive salary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed