Dental Front Desk

High End Hiring•Miami, FL

About The Position

The Dental Front Desk team member plays a key role in a growing dental practice, helping keep the schedule full and patients happy. This position welcomes patients and makes a positive first impression by ensuring they feel welcomed, respected, and cared for. The role includes supporting efficient patient flow, handling appointment scheduling, communicating with patients, and managing payments and patient account information. The practice values the team member’s ideas and experience. Schedule: Monday through Thursday, 8:15–4:30; Friday, 8:15–2:00.

Requirements

  • Friendly, professional, and personable.
  • Reliable, punctual, and highly organized.
  • Bilingual in English and Spanish.
  • Comfortable working in a fast-paced dental environment.
  • Excellent communication with patients and team members.
  • Detail-oriented and comfortable handling payments and patient accounts.
  • Familiar with dental terminology and insurance procedures.
  • Able to multitask while maintaining a positive attitude.

Nice To Haves

  • Experience with dental practice management software.

Responsibilities

  • Welcome patients with a warm, professional, and friendly attitude.
  • Answer phones, respond to inquiries, and assist patients with questions.
  • Schedule, confirm, and reschedule patient appointments.
  • Manage the daily appointment schedule and maintain efficient patient flow.
  • Collect copayments, deductibles, and outstanding balances.
  • Review treatment estimates and financial responsibilities with patients.
  • Process payments and maintain accurate patient account information.
  • Help patients feel welcomed, respected, and cared for from the moment they arrive.

Benefits

  • Health insurance (50% after 1 year).
  • Paid time off (PTO).
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