Field Technician Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Experience in telecommunications installation and maintenance.
• Basic keyboard and software skills.
• Complete pole-climbing certification; individuals must not exceed 275 pounds fully clothed and wearing proper footwear.
• Complete company-provided training and demonstrate the ability to complete full installs.
• Ability to work independently and a desire to work face-to-face with customers.
• Ability to work outdoors in adverse weather and in isolated or confined spaces.
• Valid driver's license and satisfactory driving record.
• Availability for flexible scheduling, holidays, after-hours work, and call-outs.
• Meet the Company's minimum requirements on standard tests for the position, in accordance with Company policy.
• Physical ability to climb poles and ladders; frequently lift up to 75 pounds; push, reach, bend, and stoop; perform tasks requiring manual dexterity and a good sense of balance; sit or stand for long periods; and have good color vision.

Nice To Haves

• Commercial driver's license (CDL) preferred.

Responsibilities

• Install and maintain inside wire for residential and business broadband (HSI/Video) service.
• Install networking equipment, including Fiber to the House, ONT, wireless routers, modems, and gateways.
• Install wiring and equipment required for broadband continuity, digital subscriber carriers, DSLAMs, residential gateways, HSI, and business-class routers.
• Perform cable construction and maintenance work associated with network facilities, including conduit and manhole repairs, cross-connections to switching equipment, and replacement of line cards in central office or pair gain units.
• Read and understand service orders, trouble tickets, outside plant drawings, circuit diagrams, and electrical schematics.
• Perform maintenance, repair, and preventative maintenance on buried, aerial, and underground cable and fiber using various plant elements.
• Perform aerial work from poles, ladders, and bucket trucks.
• Place aerial and buried plant and service drops.
• Navigate the web, set up business and residential computers, and demonstrate them to customers.
• Support and participate in promoting company products and services.
• Adapt to changes in the business, including technology advances and new skills and procedures.
• Assist other departments and contractors as required, mentor coworkers, and complete assignments in a timely manner.