Field Service Technician

Crown Equipment•Ontario, CA

About The Position

Crown Equipment Corporation is seeking a customer-focused Field Service Technician to troubleshoot, diagnose, and repair Crown and other makes of lift trucks. The technician performs planned maintenance on customer lift trucks, maintains a service van and its inventory, and processes paperwork after each job. The role involves field service work and includes a company vehicle, specialty tools, uniforms, and award-winning service training. The position is primarily first shift, provides 40 hours per week plus overtime, and offers career advancement opportunities.

Requirements

  • Less than 2 years of related experience.
  • High school diploma or equivalent.
  • Valid driver's license, good driving record, and ability to safely operate lift trucks.
  • Good mechanical and electrical aptitudes.
  • Ability to read and understand service manuals, plan, and follow through.

Nice To Haves

  • Knowledge of electrical/electronic systems, hydraulics, and internal combustion engines.
  • Ability to read and understand electrical and hydraulic schematics.
  • Good written and verbal communication and customer care skills.
  • Technical degree.
  • Previous lift truck repair experience.
  • Welding experience.
  • Knowledge of various types of testing equipment.
  • Familiarity with common hand tools, electrical/air tools, a torch, an arc welder, and various types of testing equipment.
  • Industry-related training.

Responsibilities

  • Troubleshoot, diagnose, and repair Crown and other makes of lift trucks.
  • Perform all assigned planned maintenance on customer lift trucks.
  • Maintain a service van and its inventory.
  • Process paperwork after completion of each job.

Benefits

  • Competitive wages.
  • Health, dental, vision, and prescription drug plan with a company contribution to each.
  • Health Savings Accounts and Flexible Spending Accounts.
  • 401(k) retirement savings plan with a 100% company match on the first 4% of eligible pay contributed; company matching contributions are immediately vested.
  • Company-paid life and disability benefits, with optional supplemental term life insurance.
  • Paid parental leave.
  • 9 paid holidays.
  • Paid vacation accrued at a rate based on length of service and position.
  • Paid sick leave.
  • Birthday pay for non-exempt employees.
  • Tuition reimbursement up to $5,250 per calendar year.
  • Award-winning service training.
  • Company vehicle for Field Service Technicians.
  • Tool insurance.
  • No flat rate.
  • Uniforms.
  • Specialty tools.
  • Career advancement opportunities.
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