Field Service Technician

Flow Control Group • Wichita, KS

3d

About The Position

Total Filtration Services, Inc., part of Flow Control Group, is hiring a Field Service Technician to perform filter-related service and maintenance work for customers. The role includes installations, filter changeouts, rebuilding filter banks, cleaning filtration systems and other maintenance duties. The technician may also assist with production of special-size filters, including special liquid filters, and perform some warehouse functions.

The technician works within established safety guidelines, provides customer service to internal and external customers, identifies defects and applies filtration solutions, and supports the value and growth of assigned accounts. Duties may change at any time with or without notice.

Requirements

• Excellent oral and written communication skills in English.
• Ability to read and understand specific job requirements and specifications.
• Good attention to detail and solid follow-up skills.
• Good computer skills, including Microsoft Office and proficiency in Outlook.
• Familiarity with the company’s business system.
• Professional appearance and behavior.
• Solid organizational skills and ability to prioritize effectively.
• Ability to work effectively under pressure and manage multiple assignments simultaneously.
• Ability to meet appropriate deadlines.
• Accuracy and results orientation.
• Commitment to exceptional customer service.
• Effective time management skills.
• High mechanical aptitude and ability to quickly grasp technical information.
• Ability to work as an individual contributor and as a member of a team.
• Must possess and maintain a valid driver’s license in good standing.
• Must be able to obtain a DOT health card if the assigned location has DOT-regulated vehicles.

Responsibilities

• Safely perform filter-related service work, including installations, changeouts, rebuilding filter banks, cleaning systems and other maintenance duties.
• Assist with production of special-size filters, including special liquid filters, and perform some warehouse functions.
• Follow established safety guidelines, policies and procedures.
• Provide customer service to internal and external customers.
• Clean fan coil units and air handling units.
• Tear out old filter systems and change filters.
• Perform membrane changeouts as applicable and coat plenums with sealant.
• Replenish carbon cells, clean air ducts and clean paint booths.
• Maintain the vehicle service schedule as needed and keep vehicles clean and organized.
• Identify sources of defects and apply filtration solutions.
• Protect and grow the value of the business at assigned accounts.
• Develop additional business with current customers and new accounts.

Benefits

• Broad-based employee ownership program.
• Medical, dental and vision coverage.
• Competitive 401(k) matching.
• Paid time off and holidays.
• Parental leave.
• Wellness resources.
• Employee referral programs.
• Access to financial wellbeing resources, which may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources and employee ownership opportunities.
• Access to FCG University, which offers more than 80,000 learning courses.
• Career advancement opportunities, cross-functional experience, mentorship and professional development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed