Field Service Technician
Ford Office • Connellsville, PA11d
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Field Service Technician
Ford Office•Connellsville, PA
About The Position
Ford Office Technologies is growing and is seeking a reliable, customer-focused Field Service Technician to install, maintain, and repair multifunction copiers and office printing equipment at client locations. The ideal candidate has strong mechanical and electrical troubleshooting skills, excellent customer service abilities, and experience working independently in the field.
Requirements
- Strong mechanical and electrical troubleshooting skills.
- Basic networking knowledge, including TCP/IP, print drivers, and scanning setup.
- Ability to read service manuals and schematics.
- Valid driver’s license with a clean driving record.
- Proof of insurability.
- Ability to lift up to 50 lbs. and work in various on-site environments.
- Excellent communication and customer service skills.
Nice To Haves
- 1–3+ years of experience servicing copiers or related office equipment (preferred).
Responsibilities
- Diagnose, repair, and maintain digital copiers, printers, and multifunction devices (MFDs).
- Install and network office equipment at customer sites.
- Perform preventive maintenance.
- Troubleshoot connectivity issues, including network printing, scanning, and drivers.
- Maintain accurate service records and parts inventory.
- Provide customer service and technical support.
- Train customers on proper equipment usage when needed.
- Respond to service calls promptly within the assigned territory.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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