Field Technician – Southeast Texas & Southwest Louisiana

T-Mobile•Beaumont, TX

10d•Onsite

About The Position

T-Mobile is seeking a Field Technician to support its Engineering & Operations team and maintain and improve its wireless network through preventive maintenance, troubleshooting, emergency restoration, and network modernization. The role is based in Beaumont, Texas, and serves surrounding communities in Southeast Texas and Southwest Louisiana, with travel across the market. Coverage includes critical sites such as refineries in Beaumont and Lake Charles; on-call assignments may also involve Southeast Houston, including the IAH airport area, and East Texas. The technician works independently and collaboratively with a team, supporting network infrastructure and customer connectivity. The team emphasizes accountability, communication, continuous learning, coaching, mentorship, and work on projects that affect network performance and customer experience.

Requirements

Bachelor’s degree or equivalent relevant field experience. Candidates without degrees who have deep technical or field experience are encouraged to apply.
Two to four years of experience in field operations, maintenance, or related technical roles.
Two to four years of experience in wireless telecommunications or a related field.
Knowledge of electronics and the basic operation and theory of interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, generators, AC-DC power systems, battery systems, and AI.
Practical knowledge of Radio Access Network (RAN) architecture, components, and operations, including support for deployment, maintenance, and optimization.
Understanding of wireless backhaul technologies and configurations, including microwave- and fiber-based solutions.
Experience with, or ability to learn, RAN equipment and 5G New Radio (NR) standards as they apply to field operations.
Working knowledge of base station equipment, including Nokia AirScale BTS equipment, and its installation, configuration, and maintenance.
Familiarity with disaster recovery protocols and ability to implement contingency plans to restore network services with minimal disruption.
Ability to systematically troubleshoot and resolve network issues across hardware and software systems in planned and emergency scenarios.
Ability to plan, coordinate, and complete field assignments efficiently while managing time, resources, and priorities.
Ability to provide hands-on technical support to internal teams and partners and resolve equipment and network issues.
Attention to detail and problem-solving ability.
Computer fluency, including proficiency with Microsoft Office Suite or similar tools, understanding of Internet Protocol, and willingness to use AI-driven tools when preparing and triaging solutions for logical network components.
Flexible hours are required, including day and night work and participation in an on-call rotation that includes weekends and holidays.
Ability to lift 50–70 pounds and work outdoors in the elements.
At least 21 years of age to operate a company-assigned vehicle.
Legally authorized to work in the United States.
Willingness to travel within the market.

Nice To Haves

Vocational/technical training or a related field of study.
Experience with Nokia RAN technology.
Experience with licensed microwave and millimeter-wave wireless transport technology, including Ceragon and Ericsson.
Ability to use fiber test equipment and line and antenna test equipment.
Excellent verbal and written communication skills.
Self-motivation and initiative in achieving company goals and objectives.
Basic leadership skills and ability to prioritize and complete multiple tasks.
Ability to work independently and in a team environment.
Flexibility in changing environments and priorities.

Responsibilities

Provide technical support to resolve network performance issues and contribute to outage resolution.
Manage smaller projects or project segments and provide accurate status and progress updates as required.
Identify and recommend process improvements for maintenance and repair activities to senior staff and management.
Assist senior technicians with developing job aids, scopes of work, and procedural documentation.
Complete required training to stay current on systems, products, and organizational standards and to grow technical proficiency.
Perform other duties and projects assigned by business management.
Participate in an on-call rotation that includes weekends and holidays, and perform day and night work as needed.
Travel within the market to support field operations.

Benefits

Competitive base salary and compensation package.
Annual stock grant and employee stock purchase plan.
401(k).
Access to free, year-round money coaches.
Annual bonus or periodic sales incentive or bonus for eligible employees, depending on role.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family building benefits, backup care, enhanced family support, and childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage.
Voluntary AD&D, accident, life, disability, and long-term care coverage.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.