Field Technician – Southeast Texas & Southwest Louisiana

T-Mobile•Beaumont, TX

1d•$62,142 - $112,089•Onsite

About The Position

T-Mobile is hiring a Field Technician to support its Engineering & Operations team and maintain and improve its wireless network through preventive maintenance, troubleshooting, emergency restoration, and network modernization. The position is based in Beaumont, Texas, and covers Southeast Texas and Southwest Louisiana, with travel within the market. The service area includes communities such as Port Arthur, Nederland, Port Neches, Orange, Vidor, Silsbee, Lumberton, Kountze, Lake Charles, and Kinder. On-call assignments may also involve Southeast Houston, including the IAH airport area, and surrounding East Texas. Coverage includes critical sites such as refineries in Beaumont and Lake Charles. The technician works with a variety of network technologies, handling technical problems independently and collaboratively while supporting infrastructure that keeps customers connected. The team emphasizes accountability, open communication, continuous learning, coaching, mentorship, and opportunities to contribute to projects affecting network performance and customer experience. The role requires flexible hours, day and night work, participation in an on-call rotation that includes weekends and holidays, travel within the market, and work outdoors in the elements. The position is DOT regulated, is not safety sensitive, and requires the ability to operate a company-assigned vehicle.

Requirements

Bachelor’s degree or equivalent relevant field experience; candidates without a degree who have deep technical or field experience are encouraged to apply.
2–4 years of experience in field operations, maintenance, or related technical roles.
2–4 years of experience in wireless telecommunications or a related field.
Required knowledge of electronics and the basic operation and theory of interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, generators, AC-DC power systems, battery systems, and AI.
Practical knowledge of Radio Access Network (RAN) architecture, components, and operations, with ability to support deployment, maintenance, and optimization.
Understanding of wireless backhaul technologies and configurations, including microwave and fiber-based solutions.
Experience with, or ability to learn, RAN equipment and 5G New Radio (NR) standards as applied to field operations.
Working knowledge of base station equipment, including Nokia AirScale BTS equipment, and its installation, configuration, and maintenance.
Familiarity with disaster recovery protocols and ability to implement contingency plans to restore network services with minimal disruption.
Ability to systematically identify, diagnose, and resolve network issues across hardware and software systems in planned and emergency scenarios.
Ability to plan, coordinate, and complete field assignments while managing time, resources, and priorities to meet deadlines and service commitments.
Ability to provide hands-on technical assistance and field-level support to internal teams and partners.
Attention to detail and creative, innovative problem-solving and troubleshooting skills.
Proficiency with Microsoft Office Suite and similar productivity tools, understanding of Internet Protocol, and willingness to use AI-driven tools when preparing and triaging solutions for logical network components.
Active participation in ongoing training, certifications, and hands-on skill development.
Flexible hours, including day and night work and participation in an on-call rotation that includes weekends and holidays.
Ability to lift 50–70 pounds and work outside in the elements.
At least 21 years of age to operate a company-assigned vehicle.
Legally authorized to work in the United States.
Able to travel within the market.

Nice To Haves

Vocational/technical training or a related field of study.
Experience with Nokia RAN technology.
Experience with licensed microwave and millimeter-wave wireless transport technology, including Ceragon and Ericsson.
Ability to use fiber test, line, and antenna test equipment.
Excellent verbal and written communication skills.
Self-motivated, with initiative in achieving company goals and objectives.
Basic leadership skills and ability to prioritize and complete multiple tasks.
Ability to work independently and in a team environment.
Flexibility in changing environments and priorities.

Responsibilities

Provide technical support to resolve network performance issues and contribute to outage resolution.
Manage smaller projects or project segments and provide accurate status and progress updates.
Identify and recommend process improvements for maintenance and repair activities to senior staff and management.
Assist senior technicians in developing job aids, scopes of work, and procedural documentation.
Complete required training to maintain current knowledge of systems, products, and organizational standards.
Continue developing skills and proficiency through training on existing and new systems and products.
Perform other duties and projects as assigned by business management.

Benefits

Medical, dental, and vision insurance
Flexible spending account
401(k)
Annual stock grant and employee stock purchase plan
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family-building benefits
Back-up care and enhanced family support
Childcare subsidy
Tuition assistance and college coaching
Short- and long-term disability coverage
Voluntary AD&D, accident, life, disability, and long-term care coverage
Mobile service and home internet discounts for eligible employees
Pet insurance for eligible employees
Commuter and transit programs
Annual bonus or periodic sales incentive or bonus, depending on role and eligibility
Access to free, year-round money coaches