Field Technician

EchoStar • Burlington, VT

11d • Onsite

About The Position

Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, teach customers how to use their technology, and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with the team. The company provides paid training in installation and service procedures, smart home technology, customer education, and best practices. The role involves driving a company-provided vehicle to customer sites and regional offices, with travel as needed. The position requires schedule flexibility for shifts that may include evenings, weekends, or holidays, as well as climbing ladders up to 40 feet, lifting up to 70 pounds, and meeting and maintaining a 335-pound weight limit. Employment is contingent on completing a pre-employment screen, including a drug test and an acceptable driving record.

Requirements

• Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
• Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
• Ability to climb ladders up to 40 feet.
• Ability to lift up to 70 pounds.
• Must meet and maintain a 335-pound weight limit.
• Ability to build trust and create a great customer experience.
• Problem-solving ability to address a variety of challenges on the spot.
• Determination to work in tight spaces and all kinds of weather.
• Adaptability to handle changes and unexpected tasks.
• Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

• Install and service DISH equipment and smart home products in customers’ homes.
• Teach customers how to use their technology and offer additional services when helpful.
• Maintain a clean work area and a professional attitude while working independently and staying connected with the team.
• Drive a company vehicle to customer sites and regional offices.
• Deliver a customer experience through installation, service, and customer education.

Benefits

• Paid training.
• Time off.
• Medical, dental, vision, and life insurance packages.
• Health Savings Account (HSA).
• 401(k) with company match.
• Employee Stock Purchasing Program.
• Tuition reimbursement.
• Company-provided van, tools, and uniforms.
• Complimentary DISH TV service.
• Discounts on Sling TV and Boost Mobile plans.
• Potential bonuses and AwardPerqs redeemable for travel, electronics, and more.
• Automatic promotion after six months with a $1/hour raise; additional performance-based promotions with 5–10% pay increases.
• Career growth opportunities across departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed