Field Service Technician, USA
About The Position
X Shore is hiring a home-based Field Service Technician in the United States, preferably on the East Coast or near the Great Lakes and its existing boats. The role involves travel across the US, with travel expected to account for 50% of the work. The technician commissions new boats, diagnoses and repairs technical issues, supports owners and service partners, and manages warranty cases. The position reports to the General Manager USA, with technical direction from the service lead in Sweden. The planned start date is by March 1, 2027. X Shore builds electric boats in Nyköping, Sweden. Its boats are used by owners, rental fleets, and hotel partners across Europe, the US, and the Middle East. The company is growing its dealer network in 2027.
Requirements
- At least 5 years of experience as a marine or EV technician.
- High-voltage certification, or willingness to obtain it within the first 90 days.
- Comfort with diagnostics software, CAN bus, and battery systems.
- Ability to respond calmly to owners seeking immediate answers.
- Ability to travel 50% and teach others.
- Authorization to work in the US.
- Valid driver's licence.
Responsibilities
- Commission new boats at dealers and owners, and sign off before handover.
- Diagnose and repair high-voltage, propulsion, charging, and software issues on site.
- Train dealer and marina technicians and certify them as X Shore service partners.
- Manage warranty cases from first report through closure, ordering parts from Sweden.
- Maintain a service log for each boat and report open issues weekly.
Benefits
- Salary plus a bonus tied to warranty turnaround and partner certifications.
- Travel, tools, and training paid.
- Direct access to the engineers who built the boat.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
