Field Service Technician

Total Equipment & Rental•Albuquerque, NM

12d•$30 - $38•Onsite

About The Position

The Field Service Technician performs service activities at job sites and customer locations for customer equipment and sales and rental fleet equipment. The position travels to customer sites to maintain, diagnose, and repair equipment, documents work accurately, and maintains professional customer relationships. The technician also operates and maintains an assigned company vehicle and follows manufacturer and company service procedures and safety requirements.

Requirements

Diesel and hydraulic repair experience and related certifications.
Compact construction equipment repair experience.
Ability to operate machinery.
Knowledge of industry-related safety regulations.
Ability to take instruction and work well with others.
Ability to work with minimal supervision.
Associate degree from a fully accredited college or technical/vocational school in Diesel Technology or a closely related field.
At least 6 years of directly related experience in compact equipment repair, preferably in a heavy industrial environment, or an equivalent combination of education and work experience.
Valid driver’s license with a satisfactory driving record.
Ability to bend, stretch, kneel, stand, lie, and squat to perform repairs and inspections.
Ability to lift and pull 50 pounds regularly and up to 100 pounds occasionally.
Manual dexterity and physical strength to operate tools and make adjustments and repairs.
Visual acuity to inspect equipment and identify defects.
Ability to hear well enough to test sounds and identify equipment functioning levels.
Ability to work safely in a noisy area with many odors present.
Ability to perform the physical duties of the job and traverse varied terrain on grounds and facilities.

Responsibilities

Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
Communicate professionally with internal and external customers and promote positive relationships.
Travel to customer sites to perform field maintenance and repairs on equipment.
Analyze and diagnose equipment malfunctions.
Repair, replace, or rebuild engines, fuel systems, final drives, hydraulic components, and electrical systems.
Write accurate service reports documenting diagnoses and repairs.
Use basic computer skills and required service software.
Prepare work orders, parts lists, and timecards accurately and promptly.
Keep the assigned company vehicle clean, professional in appearance, and in proper working order; operate it as needed.
Complete assigned tasks in a timely, accurate, and efficient manner.
Follow manufacturer and company service guidelines and procedures to ensure quality work and preserve and document component failure information for failure analysis.
Keep customers informed about work status and develop and maintain strong customer service relationships.
Maintain punctual, regular, and predictable attendance.
Exemplify the Total Equipment Core Values: Teamwork, Excellence, Passion, Integrity, and Customer First.