Field Technician

EchoStar•Butler, MO

11d•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, resolve problems, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. The role involves maintaining a clean work area and professional attitude while working independently and staying connected with the team. EchoStar provides paid, step-by-step training in installations and service, smart home technology, and best practices developed by experienced technicians. The company describes the position as a starting point for career growth, with opportunities to move into other departments. An automatic promotion after six months includes a $1-per-hour raise, and additional promotions may bring 5–10% pay increases based on performance. The role offers bonus potential and AwardPerqs for high performers. Technicians drive a company-provided van to customer sites and regional offices. The work requires schedule flexibility, travel as needed, ladder climbing, lifting, and working in tight spaces and varied weather. Employment is contingent on successfully completing a pre-employment screen, including a drug test and an acceptable driving record.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Ability to build trust and create a great customer experience.
Problem-solving ability to address a variety of challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Visit customers’ homes to solve problems and introduce them to smart home technology.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Travel as needed to customer sites and regional offices.