Family Assistant Jobs

About The Position

Requirements

• Completion of an accredited Medical Assistant program.
• Active national Medical Assistant certification at hire (CMA, RMA, CCMA, or equivalent).
• At least 1 year of experience with insurance verification and patient registration.
• Current Basic Life Support (BLS) certification, or ability to obtain it before starting.
• Proven venipuncture and specimen collection skills.
• Must successfully pass a drug screen and criminal background check.
• Full availability, including the ability to work evenings and weekends and float to nearby centers as needed.

Nice To Haves

• Urgent care or emergency room experience.
• EMR proficiency; Experity is preferred.
• Comfort using payer portals such as Waystar.

Responsibilities

• Greet and triage patients; collect vital signs and patient histories.
• Perform venipuncture, specimen collection, and CLIA-waived point-of-care testing, including COVID, flu, strep, glucose, A1C, and urinalysis tests.
• Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
• Register patients and verify insurance eligibility.
• Determine patients’ financial responsibility, collect co-pays, and reconcile payment logs.
• Maintain accurate electronic medical records.
• Educate patients about clinical procedures and financial expectations, provide discharge instructions, and address concerns with empathy and professionalism.
• Participate in daily huddles.
• Maintain compliance logs, including crash cart and refrigerator temperature logs.
• Support infection-control and HIPAA standards.
• Work evenings and weekends and float to nearby centers as needed.

Benefits

• Competitive pay and benefits package.
• Opportunities for professional growth and cross-training.
• Advancement opportunities.