Medical Assistant, Full-Time
American Family Care•Mt. Juliet, TN
About The Position
American Family Care Medical Assistants combine clinical care, patient service, front-desk work, and insurance verification to help clinics operate smoothly. The role includes triaging patients, performing clinical procedures and tests, registering patients, verifying insurance eligibility, collecting payments, maintaining accurate electronic medical records, and explaining clinical and financial information to patients. Medical Assistants also support team operations, compliance, and infection control in a fast-paced urgent care environment.
Requirements
- Completion of an accredited Medical Assistant program.
- Active national Medical Assistant certification at hire (CMA, RMA, CCMA, or equivalent).
- At least 1 year of experience with insurance verification and patient registration.
- Current Basic Life Support (BLS) certification, or ability to obtain it before starting.
- Proven venipuncture and specimen collection skills.
- Must successfully pass a drug screen and criminal background check.
- Full availability, including the ability to work evenings and weekends and float to nearby centers as needed.
Nice To Haves
- Urgent care or emergency room experience.
- EMR proficiency; Experity is preferred.
- Comfort using payer portals such as Waystar.
Responsibilities
- Greet and triage patients; collect vital signs and patient histories.
- Perform venipuncture, specimen collection, and CLIA-waived point-of-care testing, including COVID, flu, strep, glucose, A1C, and urinalysis tests.
- Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
- Register patients and verify insurance eligibility.
- Determine patients’ financial responsibility, collect co-pays, and reconcile payment logs.
- Maintain accurate electronic medical records.
- Educate patients about clinical procedures and financial expectations, provide discharge instructions, and address concerns with empathy and professionalism.
- Participate in daily huddles.
- Maintain compliance logs, including crash cart and refrigerator temperature logs.
- Support infection-control and HIPAA standards.
- Work evenings and weekends and float to nearby centers as needed.
Benefits
- Competitive pay and benefits package.
- Opportunities for professional growth and cross-training.
- Advancement opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
