Medical Assistant, Full-Time

American Family Care•Birmingham, AL

18d

About The Position

American Family Care (AFC) is seeking a Medical Assistant to support clinical care, patient service, and front-desk and insurance verification functions in a fast-paced urgent care setting. The role helps keep clinic operations running smoothly while delivering patient care and supporting accurate payment for services. The Medical Assistant greets and triages patients, collects vital signs and histories, performs venipuncture and CLIA-waived point-of-care tests, and assists with minor procedures and other clinical services. The position also registers patients, verifies insurance eligibility, determines financial responsibility, collects co-pays, reconciles payment logs, and maintains accurate electronic medical records. Patient education, discharge instructions, empathetic communication, daily huddles, compliance logs, infection control, and HIPAA standards are also part of the role. The position is full-time and requires availability to work evenings and weekends and to float to nearby centers as needed. The work takes place in a fast-paced urgent care environment and involves prolonged standing and walking, routine exposure to blood and body fluids with strict PPE adherence, and occasional lifting of up to 25–30 pounds. The expected pay range is $17.50 to $20.50 per hour. Final compensation depends on experience, certifications, education, and geographic location. AFC also offers a competitive benefits package and advancement opportunities, which vary by employment status.

Requirements

Completion of an accredited Medical Assistant program.
Active national Medical Assistant certification (CMA, RMA, CCMA, or equivalent) at hire.
At least 1 year of experience with insurance verification and patient registration.
Current Basic Life Support (BLS) certification, or ability to obtain it before starting.
Proven venipuncture and specimen collection skills.
Must successfully pass a drug screen and criminal background check as a condition of employment.
Full availability, including ability to work evenings and weekends and float to nearby centers as needed.

Nice To Haves

Urgent care or emergency room experience.
EMR proficiency; Experity is preferred.
Comfort with payer portals such as Waystar.

Responsibilities

Greet and triage patients, and collect vital signs and medical histories.
Perform venipuncture and CLIA-waived point-of-care testing, including COVID, flu, strep, glucose, A1C, and urinalysis tests.
Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
Register patients and verify insurance eligibility.
Determine patient financial responsibility, collect co-pays, and reconcile payment logs.
Maintain accurate electronic medical records.
Educate patients about clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism.
Participate in daily huddles and maintain compliance logs, including crash cart and refrigerator temperature logs.
Support infection-control and HIPAA standards.
Work evenings and weekends and float to nearby centers as needed.