Facilities Engineer Jobs

About The Position

Requirements

• Four-year college degree or equivalent experience.
• Background in K-12 facilities management, such as a district-level facilities, maintenance, or operations role, or pre-sales/sales engineering experience with a comparable CMMS solution.
• At least 3 years of experience in pre-sales, sales engineering, or facilities management within the K-12 market.
• Deep working knowledge of facilities management operations and workflows, such as work order management, preventive maintenance, and asset management.
• Comfort representing a company publicly at trade shows, conferences, and industry events, with a polished and persuasive presentation style.
• Ability to translate field and customer insights into actionable product feedback for Product and Product Marketing teams.
• Exceptional written and verbal communication skills and the ability to explain complex technical and operational concepts to varied audiences.
• Highly organized and process-driven, with the ability to manage a demanding travel schedule.
• Ability to travel more than 50%, including regular attendance at national and regional facilities-industry trade shows and conferences.

Nice To Haves

• Demonstrated understanding of API workflows and K-12 system integration capabilities.

Responsibilities

• Lead discovery calls and demonstrations for Facilities-focused opportunities with Account Executives, developing strategic, prospect-specific narratives for complex or high-stakes deals.
• Serve as the Sales Engineering team’s subject-matter expert on the Incident IQ Facilities module, stay current on releases and the roadmap, and share expertise with other Sales Engineers.
• Address Facilities-specific technical questions and objections, escalating only the most complex or competitive scenarios.
• Provide structured feedback to Product and Product Marketing about Facilities feature gaps, customer pain points, and competitive positioning, informed by field and market experience.
• Represent Incident IQ at industry-specific trade shows, conferences, and user group events, building relationships with prospects, customers, and industry peers.
• Maintain and evolve the Facilities-specific demonstration environment and supporting assets, such as Sales Showcase and demo automation.
• Track competitive developments and market trends in K-12 facilities management software.
• Communicate Facilities-specific technical concepts clearly to technical, non-technical, and executive audiences.
• Support other Sales Engineering tasks, including work on other Incident IQ modules.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) match
• Paid time off (PTO)
• Energetic and collaborative work environment
• Work/life balance
• Employee personal and professional growth