Critical Facilities Engineer, NA

Vantage Data Centers•San Antonio, TX
•Onsite

About The Position

The Critical Facilities Engineer is an onsite member of Vantage’s Site Operations team in San Antonio, Texas. The team is responsible for the health and performance of data center mechanical and electrical systems, building maintenance, and customer installations. Site Operations is staffed onsite 24/7 and performs preventive and corrective maintenance using a computerized maintenance management system. The team carries out much of the work directly rather than relying on vendors, with a focus on customer service, reliability, and cost-effective operations. The engineer works independently and with electrical- and mechanical-focused colleagues to maintain and repair data center infrastructure while protecting uninterrupted service for customers. Systems include UPSs, PDUs, diesel generators, ATS equipment, building controls, chillers, CRAH units, HVAC, electrical distribution equipment, and other critical facility systems. The role also involves overseeing vendors, preparing operating procedures, developing reliability reports, managing projects, and responding to safety and emergency situations. The position may involve occasional travel, expected to be less than 5%, primarily for training.

Requirements

  • At least 3 years of hands-on experience maintaining and repairing industrial electrical and mechanical systems in mission-critical facilities; 5 or more years is preferred.
  • Experience with emergency generators, fuel delivery systems, parallel switchgear, medium- and low-voltage switchgear and controls, PDUs, UPSs, HVAC, air handling units, computer-grade cooling systems, and building monitoring and control systems.
  • Knowledge of operating, maintaining, repairing, inspecting, and testing critical electrical distribution systems, HVAC systems, and building management or automation equipment.
  • Ability to read commercial building blueprints and understand electrical single-line diagrams and schematics.
  • Knowledge of concepts, practices, and procedures related to mechanical and electrical systems used to operate data centers.
  • Technical writing skills and experience creating, coordinating, updating, or modifying MOPs, SOPs, and EOPs for critical facilities equipment, including researching technical requirements and supporting new systems.
  • Reliable transportation to report for shifts or emergencies.
  • Successful completion of a background check.

Nice To Haves

  • Five or more years of hands-on experience in the specified maintenance and repair work.
  • Work experience in the electrical or mechanical field.
  • Strong technical skills or training and intent to obtain a license within a reasonable time.
  • Ability to complete formal training in a specialty area, such as UPS maintenance.

Responsibilities

  • Work independently and as part of a team under limited supervision.
  • Manage multiple one-time and ongoing projects.
  • Respond to safety and emergency situations and maintain a safe and secure work environment.
  • Organize workflow and adapt to changing priorities.
  • Operate, maintain, and repair critical data center systems, including UPSs, PDUs, diesel generators, ATS equipment, building controls, chillers, and CRAH units.
  • Develop reliability reports to help achieve and maintain availability and capacity targets and 100% uptime.
  • Coordinate and oversee maintenance vendors to support personnel safety, protect critical equipment, and maintain power to the critical load.
  • Create and maintain MOPs, SOPs, and EOPs to ensure maintenance activities follow established procedures.
  • Perform other duties as assigned by management.

Benefits

  • Medical, dental, and vision coverage
  • Life and AD&D coverage
  • Short- and long-term disability coverage
  • Paid time off
  • Employee assistance program
  • 401(k) program with company match
  • Additional voluntary benefits
  • Training and development
  • Recognition
  • Above-market total compensation package
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