Dispatcher Jobs in Milwaukee, NC

About The Position

Requirements

• A general educational knowledge normally acquired through a high school diploma or GED.
• Normally requires two (2) to three (3) years’ experience in related field.
• Proficient computer skills
• Excellent written and verbal communication skills
• Work well in a team environment
• Good organizational skills and attention to detail
• Sense of urgency
• Ability to safely lift packages to 75 lbs.
• Professional demeanor
• Ability to work flexible a schedule including afternoon/evening/ weekends
• Ability to work occasional overtime as needed
• Ability to multi task

Responsibilities

• Coordinate the recovery and tender of freight at local airports.
• Breakdown freight when it returns to office.
• Monitor drivers to ensure customer pickup and delivery expectations are met.
• Assist in the preparation of packaging materials and cold chain supplies when required by clients for pick up.
• Monitor and maintain cold chain for all shipments arriving at the airports and freight held at office awaiting instructions/clearance for delivery.
• Monitor clearance status and enter updated notes for Customer Service and origin offices.
• Ensure that freight is recovered in a timely manner and all special delivery instructions and pickup instructions are communicated to our drivers and followed.
• Ensure that all Company and Regulatory policies and Standard Operational Procedures are followed.
• Monitor, respond to and action personal and group email accounts in a timely manner
• Monitor all “On-Hold” shipments for export and/or delivery approval
• Monitor and update the Outbound Flight Monitor
• Proficiency in Cold Chain Management which will include but not be limited to Gel Pack/Packaging preparation, Gel Pack/Packaging refurbishment, Gel Pack/Packaging configuration
• Assist all Leadership Team Members in all daily functions and/or activities needed
• Maintain all individual Training Records, Certificates and Qualifications and complete tests by due date
• Ensure proper storage of shipments at airlines and office.
• Report all complaints, concerns and issues to management immediately.
• Must be able to work overtime as necessary.
• Perform related/other duties as assigned

Benefits

• medical
• dental
• vision care
• backup dependent care
• adoption assistance
• infertility coverage
• family building support
• behavioral health solutions
• paid parental leave
• paid caregiver leave
• training programs
• professional development resources
• mentorship programs
• employee resource groups
• volunteer activities