Public Safety Dispatcher

U.S. Marine Corps • Twentynine Palms, CA

2d

About The Position

This is a public notice flyer for anticipated vacancies; applications will not be accepted through the flyer, and vacancies may or may not be filled from it. Interested applicants must follow the flyer’s “How to Apply” directions to be considered. Notice of Result letters will not be sent to applicants who respond to the flyer.

The Public Safety Dispatcher maintains current status information on emergency response equipment and personnel to support prompt, accurate responses and field personnel safety. The dispatcher determines the appropriate response level, provides relevant information to public safety units, assists callers with emergency medical dispatching through the local authority’s system, monitors police, fire, and medical unit availability, and maintains reports and statistical information using the fire incident reporting system(s).

The position is mission essential and may require an uncommon work tour, including nights, weekends, and holidays. Overtime, night differential pay, and unusual duty hours may be required. Required certifications must be acquired within the first year and maintained continuously: First Aid, CPR, and EMD Protocols Certification. Required training includes DoD HAZMAT Awareness Level, DoD Telecommunicator I & II, State National Crime Information Center, California Law Enforcement Telecommunications Systems, National Incident Management System, PRO-Q-A, and Power Phone public safety training courses.

Requirements

• Must be a U.S. citizen.
• Must be determined suitable for federal employment and pass and maintain required background investigation requirements.
• Must participate in the direct deposit pay program.
• New Department of the Navy employees must successfully pass E-Verify employment verification.
• Males born after December 31, 1959, must be registered for Selective Service.
• Must meet the specialized experience requirements for the applicable grade: GS-07 requires at least one year equivalent to GS-06, including experience operating computer-aided dispatch systems, multi-channel radios, and emergency telephone systems; prioritizing emergency and nonemergency calls using dispatch protocols; dispatching and coordinating police, fire, and emergency medical personnel and vehicles; and monitoring units, maintaining incident records and unit status, and relaying critical information.
• GS-06 requires at least one year of specialized experience equivalent to GS-05, including utilizing emergency communication equipment; prioritizing emergency and nonemergency calls; dispatching police, fire, and medical emergency vehicles and personnel; and providing initial incident command support until responding units arrive.
• Must acquire First Aid, CPR, and EMD Protocols certifications within the first year of employment and maintain them continuously without lapse.
• Must complete required training: DoD HAZMAT Awareness Level, DoD Telecommunicator I & II, State National Crime Information Center, California Law Enforcement Telecommunications Systems, National Incident Management System, PRO-Q-A, and Power Phone public safety training courses.
• Must meet pre-employment requirements and report to scheduled appointments; a tentative offer may be rescinded if requirements are not met.
• The appointment of retired military members within 180 days immediately following retirement to a civilian DoD position is subject to 5 U.S.C. 3326.

Responsibilities

• Maintain an accurate, up-to-the-minute status of emergency response equipment and personnel to support prompt, accurate responses and field personnel safety.
• Determine the appropriate level of response and provide public safety units with information needed for a well-informed and rapid response.
• Provide emergency medical dispatching assistance to callers using the local authority’s emergency medical dispatch system.
• Monitor the status and availability of police, fire, and medical field units to ensure an appropriate response and quality of public service.
• Maintain reports and retrieve statistical information using fire incident reporting systems as directed by the local authority.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type, including full-time, part-time, or intermittent status.
• Recruitment, relocation, or student loan repayment incentives may be authorized for eligible selectees; relocation incentives may or may not be authorized.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed