Director Of Technology Jobs

About The Position

Requirements

• College or university degree in a related field.
• At least 7 years of work experience in a related job discipline.
• Seven or more years of progressively responsible information technology experience, including at least three years of direct supervisory responsibility for technical staff.
• Demonstrated ownership of an information security program, including risk assessment, incident response, and audit or assessment response.
• Experience managing technology budgets, vendor relationships, and software licensing.
• Experience handling restricted human-subjects or educational data under data-use agreements, such as FERPA, IRB protocols, or district or state data agreements.
• Familiarity with a recognized security framework, such as NIST 800-171, NIST CSF, or comparable.
• Hands-on competence across systems administration, endpoint management, and identity and access management in a mixed Windows, macOS, and Linux environment.
• Ability to translate policy and regulatory requirements into operational controls.
• Effective communication with non-technical senior stakeholders and ability to work credibly with research or academic staff.

Nice To Haves

• Bachelor’s degree in a relevant field, or equivalent professional experience combined with an Associate’s degree.
• Advanced degree or research experience sufficient to engage substantively with research staff on methods and data.
• Experience in a higher education, research institute, or research computing environment.
• Experience in a federated IT environment where central and local IT share responsibility.
• Experience introducing and implementing new technology or technological processes within a large organization.
• Proven ability to act as a change agent for new technology and process improvements.
• Working knowledge of infrastructure-as-code, scripting, and API-driven administration.

Responsibilities

• Manage day-to-day operations and existing architecture for Kersten’s IT infrastructure, including on-premises servers and hypervisors, cloud accounts, virtual desktop infrastructure, database servers, and web application platforms.
• Supervise technical specialists, including hiring, onboarding, work assignment, performance management, and professional development.
• Set priorities across competing project and service demands and maintain work-tracking and documentation systems, such as issue templates, wikis, and operational runbooks.
• Establish and maintain standard processes for new-hire technical setup, device provisioning, account lifecycle management, and technical offboarding, in collaboration with Crown IT.
• Serve as the top escalation point for complex systems administration, database administration, and network infrastructure issues as a working technical lead.
• Lead Kersten’s information security program in alignment with Crown’s security framework and standards.
• Conduct Kersten’s annual security framework assessment and coordinate responses to University and external audit findings in consultation with the Sr. IT Director.
• Administer security training for core, privileged, and research-user tiers and work toward consolidating the program for Crown-wide adoption.
• Direct incident response for endpoint detection alerts, vulnerability findings, and exposure events, including triage, remediation, and after-action documentation; update the Sr. IT Director when warranted.
• Review data security agreements and vendor security assessments for Kersten projects.
• Maintain security controls appropriate to Kersten’s data sensitivity, including endpoint encryption, privileged access management, backup and recovery, and vulnerability scanning.
• Monitor emerging regulatory obligations affecting research and administrative systems and collaborate with the Sr. IT Director to translate them into unit-level actions.
• Administer endpoint and identity management across Windows, macOS, and Linux environments.
• Evaluate capacity and update Kersten IT continuity and disaster-recovery plans, including dependencies on data center facilities outside Kersten’s control.
• Coordinate external web and application development vendors whose work runs on Kersten infrastructure.
• Set standards and oversee the managed staff computing fleet across Windows, macOS, and Linux, including enterprise mobility management, operating system and third-party patch management, configuration baselines, and hardware refresh cycles.
• Own identity and access administration, including group-based entitlement management, single sign-on integrations, and enterprise password management.
• Partner with Kersten research staff on computing for data collection, analysis, and dissemination, including secure handling of restricted datasets and support for statistical and survey platforms; resolve escalated issues affecting research operations.
• Represent Kersten in Crown IT planning and University IT Leadership Council and equivalent University-wide bodies, in partnership with the Sr. IT Director.
• Convene and chair Kersten’s Technology Leadership Committee, addressing technology priorities, staffing changes, and policy decisions.
• Translate central initiatives, including identity modernization, enterprise platform changes, and AI governance, into Kersten planning in collaboration with Crown IT.
• Partner with the Sr. IT Director to develop and implement acceptable-use guidance for emerging technologies, including agentic AI tools, and serve as Kersten’s designated contact for University compliance inventories.
• Maintain working relationships with University IT organizations and external vendors relevant to Kersten’s research mission.
• Partner with the Sr. IT Director on infrastructure design and capital planning.
• Manage Kersten’s technology budget in coordination with the Sr. IT Director, including hardware procurement, annual software license renewals, recurring cloud and service charges, and equipment disposition.
• Evaluate, select, and manage vendors and service contracts.
• Prepare budget justifications and effort documentation for grant proposals and sponsored-project reporting.
• Manage employees by establishing annual performance goals, allocating resources, assessing annual performance, and determining individual merit, incentive, and/or promotional increases.
• Interpret University initiatives to create plans for the design, installation, modification, and operation of information systems.
• Prepare long- and short-range plans for application selection, software systems development, systems maintenance, production activities, and necessary support resources.
• Perform other related work as needed.

Benefits

• Health, retirement, and paid time off benefits are available to eligible employees.