Executive Director, Information Technology (H)

University of Miami•Miami, FL

4d•Hybrid

About The Position

The Executive Director, Information Technology plans, develops, and directs the operation of technology information systems, and establishes and administers strategies, policies, and goals for the assigned areas. The position provides leadership for Academic IT at the University of Miami’s medical school, ensuring technology facilities and services support educational, scholarly, administrative, and service-related activities. It oversees IT support services, projects, staffing, budgets, financial functions, planning, and resource allocation, while ensuring compliance, internal controls, and effective operations. The role works with university leadership, faculty, Finance, enterprise IT leaders, and the medical school community on technology strategy, infrastructure, service delivery, capital planning, vendor arrangements, and ongoing improvement. This is a full-time staff position with a hybrid work arrangement based in Miami.

Requirements

Bachelor’s degree in a business or technology field.
Experience working with research faculty.
Experience supporting classroom technology and academic systems.
Project management experience.
Knowledge of business and management principles.
Ability to direct, manage, implement, and evaluate department operations.
Ability to establish department goals and objectives that support the strategic plan.
Ability to plan effectively, delegate, and/or supervise the work of others.
Ability to lead, motivate, develop, and train others.
Excellent written and verbal communication skills.
Awareness of IT security issues.
An appropriate combination of relevant education, experience, and/or certifications may be considered.

Nice To Haves

Master’s degree.
At least 5 years of experience in senior IT department management positions in higher education or healthcare.
Experience working in a health-related industry or academic medical environment.
Project management certification such as PMP.

Responsibilities

Work with leadership to develop competitive strategic plans that support the organization’s mission of excellence.
Analyze service efficiency and financial productivity using the University technology platform, and recommend operational improvements.
Manage productivity, including labor budgets, productivity and process analyses, decision support, and ongoing performance improvement.
Collaborate with leadership and Finance to identify strategic technology requirements for major capital expenditures in future fiscal years.
Oversee IT support services, growth, metrics, human resources, and financial functions for the University and affiliated organizations.
Keep senior leadership informed about technology barriers, advancements, opportunities, and the resources needed to execute strategic initiatives.
Direct IT strategic planning, workforce planning, and resource allocation while maintaining a forward-looking vision and strategy.
Oversee the coordination and timely completion of assigned enterprise-wide IT projects.
Ensure internal controls, legal and regulatory compliance, safeguarding of assets, adherence to University policies, reporting reliability, and operational efficiency and effectiveness.
Create an effective control environment, conduct risk assessments, and implement and monitor controls.
Direct the design and implementation of technology facilities and services that support the medical school community.
Research evolving issues, trends, and standards in technology design and delivery in medical schools and higher education.
Meet regularly with faculty, deans, directors, and students to understand their academic and administrative activities and discuss current and potential technology uses.
Recommend ongoing and long-term technology options and plans to the Executive Dean.
Meet regularly with IT leaders to share information and collaborate on enterprise IT service planning.
Facilitate the expansion of an IT unit aligned with ITS principles, policies, and procedures.
Produce strategic, operational, and financial plans for Academic IT and propose and oversee IT budgets.
Work with faculty leaders to design and maintain services and facilities, plan projects, and resolve problems.
Work with faculty leaders to plan continuing education and professional development for department staff.
Produce or direct written communications and presentations about technology plans and activities for the medical school community.
Provide planning, budgeting, leadership, and supervision for the IT department; communicate needs and options during college budgeting and recommend acquisitions and updates.
Coordinate long-range planning for college technology infrastructure, including administrative and student information systems, networks, personal computers, video systems, and voice communications systems.
Evaluate and recommend vendor contracts, and negotiate the acquisition and maintenance of hardware, software, and telecommunications systems.
Establish standards for desktop computing, user support services, and training.
Direct IT support services and ensure technical support is prompt, efficient, effective, and client-friendly.
Maintain a proactive institutional approach to the quality and value of goods and services received.