Executive Director, Information Technology (H)

University of Miami•Miami, FL

2d•Hybrid

About The Position

The Executive Director, Information Technology plans, develops, and directs the operation of technology information systems and establishes and administers strategies, policies, and goals for the assigned areas. The role leads Academic IT for the medical school community, providing technology facilities and services that support educational, scholarly, administrative, and service-related activities. The position works with university and medical school leadership, faculty, staff, students, Finance, and enterprise IT to plan technology services and infrastructure, manage resources, and deliver effective support.

Requirements

Bachelor’s degree in a business or technology field.
Minimum five years of experience in senior IT department management positions in higher education or healthcare is listed as preferred.
Experience working with research faculty.
Experience supporting classroom technology and academic systems.
Project management experience.
Knowledge of business and management principles.
Ability to direct, manage, implement, and evaluate department operations.
Ability to establish department goals and objectives that support the strategic plan.
Ability to plan effectively, delegate, and supervise the work of others.
Ability to lead, motivate, develop, and train others.
Excellent written and verbal communication skills.
Awareness of IT security issues.

Nice To Haves

Master’s degree preferred.
Minimum five years of experience in senior IT department management positions in higher education or healthcare preferred.
Experience working in a health-related industry or academic medical environment preferred.
Project management certification such as PMP preferred.

Responsibilities

Work with leadership to develop strategic plans that advance the organization’s mission.
Analyze service efficiency and financial productivity using the University technology platform and recommend operational improvements.
Manage productivity, labor budgets, process analyses, and ongoing performance improvement.
Collaborate with leadership and Finance on strategic technology requirements for major capital expenditures.
Oversee IT support services, growth, metrics, human resource functions, and financial functions related to the University and affiliated organizations.
Inform senior leadership about technology barriers, advancements, opportunities, and resource requirements.
Direct IT strategic planning, workforce planning, and resource allocation.
Oversee assigned enterprise-wide IT projects through efficient and timely completion.
Ensure internal controls, regulatory and policy compliance, asset safeguarding, reliable reporting, and effective operations; assess risks and implement and monitor controls.
Direct the design and implementation of technology facilities and services for the medical school community.
Research developments, trends, and standards in technology design and delivery in medical schools and higher education.
Meet with faculty, deans, directors, and student groups to understand their needs and explore technology uses.
Recommend ongoing and long-term technology options and plans to the Executive Dean.
Collaborate with IT leaders on planning enterprise IT services and align the IT unit with ITS principles, policies, and procedures.
Produce strategic, operational, and financial plans for Academic IT and propose and oversee IT budgets.
Work with faculty leaders to design and maintain facilities and services, plan projects, resolve problems, and plan staff professional development.
Prepare or direct written communications and presentations about technology plans and activities for the medical school community.
Provide IT department planning, budgeting, leadership, and supervision; communicate needs and options during college budget planning and recommend acquisitions and updates.
Coordinate long-range technology infrastructure planning, including administrative and student information systems, networks, personal computers, video systems, and voice communications.
Evaluate and recommend vendor contracts and negotiate contracts for hardware, software, and telecommunications acquisition and maintenance.
Establish standards for desktop computing, user support services, and training.
Direct IT support services and ensure prompt, efficient, effective, and client-friendly technical support.
Maintain a proactive institutional approach to the quality and value of goods and services received.