Information Technology Director

Central Louisiana Surgical Hospital•Alexandria, LA

19h

About The Position

Responsible for the overall planning, organization, and execution of all IT functions and staff within the facility. Directs IT operations, support and maintenance of existing applications, and development of new technical solutions. Serves as the facility HIPAA Privacy and Security Officer, planning, developing, and coordinating privacy and security programs in accordance with applicable federal, state, and local standards and regulations. Investigates potential HIPAA privacy and security concerns and reports results to the Senior Management Team. Reports to the CEO and supervises the Informatics Clinical Nurse and Specialist, IT Administrator, and IT Technician. This is an exempt position in a Category III office environment.

Requirements

Bachelor’s degree in Computer Science and Information Technology or Management Information Systems and Services.
Five to eight years of experience in a hands-on IT environment and at least three years in management.
Understanding of clinical workflows, commercially available technology, and relational database concepts, and ability to apply these concepts.
Organizational, problem-solving, and analytical skills; strong customer service orientation; excellent verbal and written communication skills; and ability to explain technical topics to non-technical professionals.
Proven ability to manage multiple projects and priorities.
Team-oriented leadership skills and ability to direct team members while remaining an active, working manager.
Intermediate to expert experience with MS Windows, PowerPoint, Word, Excel, and MS Project.
Knowledge of and experience with WAN, Cisco, Help Desk Support, Client/Server, Linux, Unix, SQL Server, SAS, XML, and related computer and information-system concepts.
Ability to troubleshoot technical issues.
Ability to customize reports using applicable software.
Ability to incorporate strategies to effectively navigate organizational power and politics.
Demonstrated confidence and assertiveness.
Goal-oriented behavior and ability to plan and execute plans effectively.
Knowledge and application of a performance improvement model.
Attention to detail and organizational skills.
Commitment to continuous learning and ability to research and apply new knowledge.
Ability to coach and motivate.
Knowledge of HIPAA and state and federal privacy and security guidelines.

Nice To Haves

Healthcare experience is preferred.

Responsibilities

Manage implementation, upgrades, and ongoing support of software applications across the facility by assessing and prioritizing clinical and IT needs and managing vendors.
Use relational database technology to write reports or develop the ability to customize reports for decision-making.
Ensure compliance with legal requirements, regulatory changes, and industry practices, including security requirements and guidelines.
Prepare long- and short-range plans for application selection, systems development, and acquisition of supporting resources.
Plan, develop, and implement the IT budget.
Lead teams and coordinate projects to ensure delivery on time and within budget.
Develop, implement, and test backup and disaster recovery plans.
Support, troubleshoot, and maintain desktops, printers, and other IT devices within the facility.
Identify and assist with staff education regarding IT devices and software applications.
Deliver solutions compatible with hospital strategies and business plans, and establish standards and guidelines for improving the application development process.
Ensure compliance with organizational policies and protect patient confidentiality.
Oversee, direct, deliver, or ensure delivery of privacy and security training and orientation for employees, medical and professional staff, and applicable business associates.
Perform ongoing information risk assessments and audits to ensure information systems are adequately protected and meet HIPAA certification requirements.
Ensure access control, disaster recovery, business continuity, incident response, and risk management needs are addressed.
Manage required breach determination and notification processes under HIPAA and applicable state breach rules and requirements.
Provide leadership to the department and hospital.
Comply with facility Standards of Behavior and complete required education assignments within designated timelines.
Hold periodic staff meetings to coordinate efforts.
Conduct periodic performance reviews of staff.