Director of Technology Infrastructure and Security

Community Transit • Everett, WA

6d • $136,538 - $204,806

About The Position

Community Transit is seeking a Director of Technology Infrastructure and Security to lead strategy and execution for its technology infrastructure and cybersecurity programs. Reporting directly to the Chief Information Officer, the Director will shape a resilient, secure, and scalable technology environment that supports current operations and future growth. The role provides strategic and operational leadership for infrastructure services, networks, data centers, and cybersecurity, while advising executives and agency leaders on security matters.

The Director will lead and develop a technically skilled, collaborative team; work with IT colleagues, vendors, and business partners; and guide enterprise-wide infrastructure projects and governance groups. The position also oversees security strategy, risk mitigation, incident response, disaster recovery, regulatory compliance, vendor security, and divisional budgets. Work is performed in an office environment, with hybrid telework potentially available at management discretion. Incident response may require onsite work outside regular business hours.

Requirements

• 10 years of experience leading technical teams, including a combination of Network Engineering, IT operations/infrastructure, applications management, data center management, or cybersecurity.
• 10 years of combined professional experience in Network Engineering, IT operations/infrastructure, applications management, data center management, or cybersecurity.
• 5 years of experience in a senior cybersecurity role.
• 5 years of experience in a leadership role.
• A valid Washington State driver’s license at the time of hire for driving a Community Transit company vehicle.
• An equivalent combination of education and experience may be accepted.
• Advanced knowledge of networking architecture, design, security, performance, and management methods.
• Advanced knowledge of cybersecurity concepts, threats and red-teaming, engineering and process best practices, and incident management.
• Advanced knowledge of information systems and resource management in hosted, physical, virtual, and service-based environments.
• Working knowledge of Network Engineering best practices related to service management, service delivery, and total cost of operations.
• Working knowledge and demonstrated skill in resilient IT operations, backup and recovery, networking, security, and telephony operation and administration.
• Working knowledge of project management methodologies and current and future IT industry trends and business planning.
• Skills in inclusive workplace leadership, staff management, prioritization, performance evaluation, training, and personnel decision-making.
• Effective oral, written, and computer-based communication; analytical and problem-solving abilities; and excellent interpersonal skills.
• Proficiency with MS Office, MS support utilities, and third-party support utilities.
• Ability to create and implement budgets, balance competing priorities within defined time constraints, and handle sensitive, confidential, and proprietary material professionally.

Nice To Haves

• Bachelor’s degree in computer science or a related field.
• Cybersecurity certification or equivalent.
• ITIL (Information Technology Infrastructure Library) certification or a comparable IT service management framework certification.

Responsibilities

• Direct the design and support of computer networks and related technology, including physical and virtual networks, VoIP telecommunications networks, and data centers.
• Provide strategic and operational leadership for infrastructure services and develop division goals and objectives aligned with Community Transit’s mission, success factors, and values.
• Develop and implement information security strategy; assess and mitigate risks; protect sensitive or proprietary information; and continually evaluate controls and processes against emerging threats and vulnerabilities.
• Advise the CIO, Executive Team, business leaders, and other agency stakeholders on cybersecurity planning, implementation, awareness, response, and compliance.
• Lead cybersecurity awareness and compliance across the agency.
• Develop and implement incident response plans, including backup and recovery policies; coordinate disaster recovery planning and testing; and establish infrastructure, configuration, and change-control standards.
• Serve as Incident Commander during cybersecurity incidents, providing onsite leadership and directing agency staff and authorized response actions to safeguard systems, data, and personnel.
• Monitor relevant laws, regulations, and industry standards; ensure compliance; work with regulators, auditors, and stakeholders on compliance issues; and maintain cybersecurity relationships with federal, state, and local agencies.
• Supervise, develop, and inspire staff; prioritize and assign work; set goals and evaluate performance; provide feedback, coaching, recognition, and training; and make hiring, termination, and disciplinary recommendations.
• Develop short- and long-term plans for agency computer network and IT assets, initiate continual improvements, and maintain technical policies, procedures, and standards.
• Provide leadership and expertise for enterprise-wide IT infrastructure projects and lead governance groups, including Technology Acquisition, IT Preservation, and Digital Security groups.
• Manage network and data center vendors; participate in developing and negotiating service contracts; establish vendor security requirements and standards; and monitor compliance.
• Prepare estimated operating and capital budgets for approval by the Director, reconcile budget variances, and manage the divisional budget.
• Perform other duties of a similar nature or level.

Benefits

• Medical, dental, vision, basic life, and disability insurance for employees and their families.
• Participation in the Public Employees Retirement System (PERS).
• Option to enroll in the agency’s deferred compensation plan.
• Washington Paid Sick Leave.
• Accrual of 24 days (192 hours) of paid time off in the first year.
• Ten paid holidays throughout the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed