Market Director of Information Technology & Systems

Lifepoint Health • Lake Havasu City, AZ

12h • Onsite

About The Position

The Market Director of Information Technology & Services provides strategic leadership and oversight for IT&S across an assigned market and its facilities. The role aligns market IT operations with enterprise strategies, regulatory requirements, and industry best practices, ensuring reliable, secure, and efficient technology that supports clinical, operational, and business objectives. The director partners with enterprise IT, market and facility executives, clinical teams, and other stakeholders to advance innovation, performance improvement, and data-informed decision-making.

The position leads market IT strategic planning and oversees day-to-day IT operations, including infrastructure, applications, cybersecurity, support services, service management, incident response, and change management. It supports regulatory compliance and audits; leads or supports enterprise initiatives such as EHR upgrades, cybersecurity projects, and digital transformation; and promotes staff training and adoption of new technologies. The director also manages relationships with vendors, supports cost containment and efficiency efforts, and leads the development of the market IT team.

This is an on-site position with 25–50% travel, including possible overnight travel by land or air. Normal business hours are 8 a.m.–5 p.m., Monday through Friday, though schedules may vary based on business needs. The work is performed in a well-lit, ventilated, climate-controlled office and/or hospital environment with routine office equipment. Hospital work may involve exposure to bloodborne pathogens, contagious illnesses, toxic chemicals, and biohazardous materials, requiring safety precautions and protective equipment.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field, or 7+ years of direct experience in lieu of a bachelor’s degree.
• 5+ years of progressive IT management experience, including at least 3 years in healthcare and multi-site or enterprise environments.
• Demonstrated experience with hospital IT operations, EHR systems, cybersecurity, regulatory compliance, and project management.
• Strong leadership, communication, and relationship-building skills, with the ability to collaborate across clinical, operational, and enterprise teams.
• Experience managing budgets, vendor relationships, and IT staff development.
• Knowledge of industry best practices, regulatory requirements, and emerging trends in healthcare IT.

Nice To Haves

• Experience with multi-site hospital IT operations.

Responsibilities

• Serve as the primary liaison between market and facility leadership and enterprise IT, representing local needs in system-wide planning and implementing enterprise strategies.
• Participate in enterprise governance councils and contribute to data governance, cybersecurity, and technology standards.
• Lead market IT strategic planning in alignment with market, facility, and enterprise goals.
• Oversee day-to-day IT operations across assigned facilities, including infrastructure, applications, cybersecurity, and support services.
• Ensure high availability and performance of clinical and business systems.
• Ensure IT service management, incident response, and change management processes are implemented and monitored in accordance with enterprise policies.
• Ensure regulatory compliance, including HIPAA and HITECH, and participate in audits, inspections, and accreditation processes.
• Lead or support enterprise IT initiatives across market facilities, including EHR upgrades, cybersecurity initiatives, digital transformation, and data center technical-debt reduction.
• Champion change management, staff training, and adoption of new technologies.
• Build relationships with market and facility leaders, clinical teams, and enterprise IT peers to ensure technology solutions meet operational and clinical needs.
• Engage external vendors and partners in accordance with enterprise procurement and vendor-management guidelines.
• Collaborate with financial leaders on cost containment and alignment of technology initiatives with organizational priorities.
• Identify technology-enabled operational efficiencies, cost savings, and revenue opportunities.
• Lead, mentor, and develop the market IT team, promoting accountability, continuous learning, and professional growth.
• Support enterprise workforce planning, succession management, and staff engagement initiatives.
• Drive continuous improvement in IT service delivery using data analytics, benchmarking, and enterprise performance metrics.
• Promote adoption of emerging technologies that advance patient care, operational efficiency, and data security.
• Perform other duties as assigned.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability coverage.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director