Director of Information Technology

Join the Our Talent Network•Lancaster, NY

About The Position

The Director of Information Technology establishes and executes an IT strategy that supports organizational objectives and delivers business results. The role assesses the organization’s technology needs and makes recommendations, collaborates with stakeholders to define the long-term IT roadmap and technical direction, and ensures IT functions support the organization. The position oversees technology infrastructure, information systems, data management, enterprise security, and the IT department’s operational services. It leads IT staff, aligns with executives and other stakeholders, manages vendors and resources, and drives continuous improvement in IT systems, service levels, policies, and procedures.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or equivalent.
  • At least 15 years of broad-based Information Technology experience.
  • At least 10 years of leadership experience within an Information Technology function.
  • Experience developing innovative IT processes and procedures to support rapid organizational growth.
  • Experience leading large-scale system deployments and optimization projects across multiple business domains.
  • In-depth understanding of IT fundamentals, including infrastructure, cybersecurity, enterprise architecture, and applications.
  • Ability to manage and develop high-performing teams.
  • Ability to explain technical challenges and concepts across organizational levels.
  • Ability to influence and operate effectively in a matrix organization.
  • Strong presentation skills and ability to address large groups and senior leadership.
  • Ability to manage resources across multiple projects with varying priorities and visibility.
  • Excellent problem-solving skills, sound judgment, and a solutions-oriented approach.

Nice To Haves

  • MBA or master’s degree preferred.

Responsibilities

  • Develop and oversee strategic plans for technology infrastructure, information system assets, data management, and enterprise security.
  • Protect IT infrastructure, networks, edge devices, and data through breach prevention, monitoring, and cyberattack response.
  • Assume operational management responsibility for information and telecommunications technology functions and services.
  • Manage and coordinate application development and maintenance, data processing, data center infrastructure, network administration, office automation, and technical support.
  • Directly supervise the IT department, including performance evaluations and outcome measurement.
  • Partner with the executive team, stakeholders, and vendors to align IT with current and future business objectives.
  • Optimize IT operations for business demands and manage team capacity and resource assignments.
  • Build and enhance capabilities to support data and integration strategies.
  • Establish objectives for IT operations, maintenance, and system enhancements, and develop plans to improve service levels.
  • Provide leadership in selecting and managing vendors to deliver cost-effective, efficient solutions.
  • Create IT policies and operational procedures affecting system data, operations, and infrastructure reliability.
  • Perform other duties as required.

Benefits

  • Group health insurance may be included in the total rewards package.
  • Dental insurance may be included in the total rewards package.
  • Retirement plan may be included in the total rewards package.
  • Wellness program may be included in the total rewards package.
  • Paid time away from work may be included in the total rewards package.
  • Paid holidays may be included in the total rewards package.
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