Director Of Clinical Operations Jobs

About The Position

Requirements

• Masters degree in Social Work, Nursing or allied profession, or other relevant area of study
• Registration with a regulatory body in good standing and adheres to all standards of practice as per the College is required
• Minimum of 5 years of management experience in the community mental health and addictions program field
• Experience with quality improvement initiatives and project management
• Knowledge of the special needs of persons with psychiatric disabilities, concurrent disorders and other comorbidities
• Certified in the following safety courses: Crisis Intervention (i.e. NVCI, Safety Care, CPI or Safe Management), Standard First Aid – CPR C - AED, and Suicide Prevention (ASIST)
• Satisfactory Vulnerable Sector Screening (Police Check)
• Access to a reliable personal vehicle
• Current valid Class ‘G’ driver’s license
• Personal cell phone for business use

Nice To Haves

• Bilingualism, particularly proficiency in French, would be considered a valuable asset
• Candidates with a multicultural and/or diverse background would be considered an asset.

Responsibilities

• Lead, manage, and ensure accountability for the Clinical Leadership Team, providing strategic and operational leadership for all clinical services, fostering accountability, collaboration, and continuous improvement while supporting staff development, engagement, and retention
• Program Management: oversee planning, delivery, and evaluation of clinical programs to ensure quality, effectiveness, and alignment with best practices, community needs, and funder expectations.
• Contribute to strategic priorities, performance monitoring, and fiscal sustainability
• Privacy Officer: ensure compliance with privacy legislation through policy development, training, risk assessments, audits, and response to privacy inquiries and investigations
• Client and Family Advisory: engage clients, families, and individuals with lived experience in service planning and evaluation,
• Strengthen community and system partnerships to enhance service experiences
• Client Safety and Satisfaction: promote client safety, recovery, and well-being through evidence-informed practice, quality improvement, and monitoring of key performance indicators to ensure accessible and equitable services
• Performs other duties as may be assigned by the Executive Director