Assistant Director Clinical Operations, Transplant Cellular Therapy Department - Full-Time, Days
About The Position
UChicago Medicine is seeking an Assistant Director of Clinical Operations for its Transplant Cellular Therapy Program. This onsite role provides leadership and oversight of day-to-day program operations, managing outpatient clinical and administrative teams to support consistent practices and high-quality patient care. The position works under the supervision of the Director and collaborates with Physician Directors, the cell lab facility, the apheresis unit, quality management, nursing leadership, and other program and service-line leaders. The Assistant Director leads clinical, quality, and regulatory accreditation programs to maintain compliance with FDA, FACT, NMDP, CIBMTR, and other applicable standards. The role helps coordinate the patient journey from initial intake through long-term survival follow-up, supports clinical research and educational efforts, and contributes to outreach and plans to expand advanced hematology services across the UCM network. This is a 100% onsite position in Hyde Park; candidates must be based in the greater Chicagoland area.
Requirements
- Bachelor’s degree in nursing or a health-related field.
- At least 3–5 years of leadership experience in a clinical or administrative role, including specific experience in clinical operations.
- Ability to lead cross-functional teams.
- Skill in determining priorities, working independently, and exercising sound judgment.
- Demonstrated ability to work effectively with physician leaders; experience in an academic medical center environment is preferred.
- Excellent interpersonal, oral, and written communication skills.
- Strong organizational and data management skills.
- Proficiency with Microsoft Office products, including Word, Excel, and PowerPoint, and database applications.
Nice To Haves
- Master’s degree in nursing, a health-related field, or a business field.
- At least 5 years of prior experience working with stem cell transplant, cellular therapy, or solid organ transplant patients.
- Epic experience.
- Experience writing standard operating procedures (SOPs).
Responsibilities
- Oversee clinical and administrative staff, ensure appropriate staffing and scope of practice, and manage human resources functions for direct reports, including hiring, performance appraisals, competency assessments, and ongoing performance management.
- Develop and manage onboarding plans and training materials for new staff, and provide ongoing resources, training, and mentorship.
- Oversee clinical operations in compliance with FACT, NMDP, CIBMTR, FDA, and other external regulatory requirements; participate in FACT inspections and regulatory audits and help prepare follow-up reports and corrective action plans.
- Work with the Quality Management team to review quality metrics, implement process improvements, and oversee the program clinical database.
- Collaborate with program leaders, Apheresis, the Advanced Cellular Therapeutics Facility, Quality Management, and Nursing leaders to develop clinical pathways, standing orders, and standard operating procedures for transplant and cellular therapy in inpatient and outpatient settings.
- Facilitate in-services for hospital staff on standard-of-care and clinical-trial protocols.
- Serve as a subject matter expert in transplant and cellular therapy and support clinical research, including training research personnel, facilitating site qualification and selection visits, and other study-related activities with the clinical research leadership team.
- Support program efforts to expand cellular and gene therapy into non-oncology indications.
- Represent the Program in service-line and section-wide initiatives and participate in UCM inpatient and ambulatory committees focused on capacity, throughput, patient satisfaction, and staff engagement.
- Facilitate resolution of patient-management concerns related to admission, discharge, transfer, and follow-up care, and implement appropriate patient service-recovery protocols.
- Coordinate and facilitate marketing and outreach programs with Program leadership and assist with advanced hematology deployment across the UCM network.
- Promote professional and public awareness of transplant and cellular therapy through educational programs and presentations for internal and external partners.
- Perform other related duties as assigned by senior leadership.
Benefits
- Benefit options are available for eligible roles; the job posting directs applicants to UChicago Medicine’s benefits information.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
