Regional Director of Clinical Operations (West Coast)

Wake Research•Los Angeles, CA
•Remote

About The Position

M3 Wake Research is hiring a Regional Director to lead clinical operations across a region of its clinical site network. This hands-on leadership role oversees Site Directors and Site Managers, partners with principal investigators, and ensures sites meet enrollment, quality, and revenue goals. The role is remote and requires up to 50% travel. The Regional Director builds accountable teams and supports smooth, compliant trial operations. The position works across site leadership and corporate functions to manage performance, budgets, staffing, enrollment, audit readiness, and investigator and sponsor concerns.

Requirements

  • Bachelor’s degree in science, nursing, or a related field; an equivalent combination of education, experience, and training is considered.
  • 7–10+ years of progressively responsible experience in clinical research or related operations.
  • Prior experience managing teams or site operations.
  • Strong knowledge of FDA regulations, ICH-GCP, safety reporting, and investigational product handling.
  • Healthcare background in a line of business involving direct patient care and physician collaboration.
  • Ability to make financially sound, defensible business decisions.
  • Strong communication skills across sites, sponsors, CROs, and regulators.
  • Data-driven approach and a track record of developing and coaching talent.

Nice To Haves

  • 5+ years of people management experience.
  • Clinical experience across two or more therapeutic areas.
  • Experience with multi-site networks, SMOs, TMOs, or hospital-owned physician networks.

Responsibilities

  • Lead, coach, and develop Site Directors and Site Managers, setting goals, KPIs, and expectations.
  • Step in as Interim Site Director or arrange coverage when a site is in transition.
  • Monitor site operations and performance metrics to improve efficiency, quality, enrollment, and protocol compliance.
  • Implement network-wide processes, systems, and SOPs consistently across assigned sites.
  • Partner with site leadership on budgeting, forecasting, FTE planning, and margin management.
  • Review financial and operational reports to identify risks and trends.
  • Work with Marketing and Participant Recruitment to strengthen enrollment strategy and forecasting.
  • Support Business Development with feasibility input and site capability assessments.
  • Work with Quality, Regulatory, and Clinical Affairs on audit readiness and PI oversight.
  • Build relationships with PIs and serve as the regional escalation point for investigator and sponsor concerns.
  • Support hiring, onboarding, and staffing decisions for site-level teams.
  • Lead mid-year and annual performance reviews for direct reports.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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