Detective Jobs

About The Position

Requirements

• Ability to observe, identify, and respond to suspicious activity in a retail environment.
• Strong communication skills and ability to partner effectively with customers, colleagues, leaders, and law enforcement.
• Ability to use sound judgment, de-escalation tools, and company procedures to support a safe environment.
• Ability to handle proprietary, sensitive, and confidential information with discretion and integrity.
• For jobs in New York, a current New York State Security Guard License is required.
• Ability to apprehend shoplifters.
• Ability to stand and walk for prolonged periods and sustain long periods in enclosed surveillance areas.
• Ability to move within the work environment and interact with workplace materials; occasional reaching above eye level, stooping, kneeling, or crouching may be required.
• Frequently lift or move up to 30 pounds.
• Close vision, color vision, and ability to adjust focus.

Nice To Haves

• Experience in retail, customer service, asset protection, security, investigations, or law enforcement.
• Ability to prepare accurate reports, statements, and documentation related to incidents and investigations.
• Experience using surveillance systems, reporting tools, or investigative technology.
• Ability to train or coach colleagues on asset protection protocols, shortage reduction, or safety practices.

Responsibilities

• Use surveillance techniques, investigative tools, and reporting systems to identify theft, dishonest activity, and shortage trends.
• Partner with Asset Protection leaders, store teams, and law enforcement to support investigations and protect company assets.
• Apply de-escalation tools and sound judgment to help maintain a safe environment for customers and colleagues.
• Prepare clear, timely, and accurate reports, statements, evidence, and documentation for investigations, audits, and legal proceedings.
• Identify, investigate, and respond to theft and dishonest activity; support apprehensions of shoplifters and dishonest employees in accordance with company policies and legal requirements.
• Recover stolen merchandise and preserve evidence to support investigations.
• Maintain compliance with company policies and legal standards related to apprehensions, searches, and evidence preservation.
• Testify in criminal and civil court cases as needed.
• Respond to alarm calls, support special assignments, and facilitate first aid for customers and colleagues when needed.
• Train colleagues on asset protection protocols and foster an environment of acceptance and respect.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice