Designer Jobs

About The Position

Requirements

• Minimum of 4 years of retail management experience.
• High school graduate or equivalent.
• Excellent customer service skills, professionalism, a positive mindset, and enthusiasm.
• Ability to develop collaborative working relationships.
• Ability to recruit, onboard, coach, develop, motivate, and drive results through others.
• Ability to prioritize business functions that drive financial results.
• Excellent verbal and written communication skills.
• Ability to lead with tempo and hold the team accountable to time-bound expectations.
• Ability to lead an operationally sound business with little oversight.
• Availability to meet business needs, including nights, weekends, holidays, and shifts outside traditional business hours.
• Proficiency with technology used for customer interactions, including a register, register keyboard, iPhone, and calculator.
• Ability to spend up to 100% of working time standing or walking around the store.
• Ability to lift up to 50 pounds on an occasional to frequent basis.
• Ability to stoop, kneel, crouch, or crawl on a frequent basis.

Nice To Haves

• Some college preferred.

Responsibilities

• Model, supervise, and coach associates and support leaders on behaviors that elevate the in-store experience and achieve store goals and KPIs.
• Develop and communicate store strategies aligned with company strategy; foster a growth mindset, innovation, and solution-oriented ideas.
• Deliver financial plans and KPI performance weekly, monthly, and quarterly, adjusting as business conditions change.
• Recognize behaviors that meet customer and business needs and promptly resolve customer and associate feedback.
• Plan and direct merchandise movement in response to customer trends and communicate store-specific inventory recommendations to the Market Leader.
• Oversee sales floor standards, maintenance, store operations, and the creation of a talent strategy suited to business needs.
• Lead by example and hold the team accountable for following policies and procedures.
• Oversee inventory activities, including freight receipt, product placement, markdowns, and mark out of stock (MOOS).
• Oversee in-store omnichannel activities, including Charge/Send and Buy Online Pick Up In Store (BOPIS).
• Use Store Visit Assessments to identify opportunities and implement timely corrective action plans.
• Manage associate timekeeping, scheduling, forecasting, labor adjustments, and payroll to meet labor deliverables.
• Build a diverse team that supports the customer experience and resolve associate and leadership relations matters, involving partners when appropriate.
• Lead performance management, including development conversations, constructive feedback, accountability, and year-end reviews.
• Build recruiting networks, fill open positions promptly, and implement development strategies that support learning and career growth.
• Facilitate store meetings as needed and perform other duties assigned by the Market Leader and/or Regional Director.