Data Analyst Jobs

About The Position

Requirements

• A bachelor's degree is preferred.
• A valid driver's license is required.
• Travel is required.
• Knowledge of the tire industry, including tire brands, designs, treads, safety and functional procedures, and relevant customer markets.
• Knowledge of customer service principles and processes, including needs assessment, service quality standards, and customer satisfaction evaluation.
• Knowledge of mathematics, including arithmetic, algebra, geometry, and statistics and their applications.
• Knowledge of sales and marketing principles and methods for promoting and selling products or services.
• Ability to obtain information from relevant sources, analyze and process data, and keep technical knowledge up to date.
• Proficiency with computer hardware and software, CRM systems, Google Slides or Microsoft PowerPoint, and Microsoft Excel.
• Critical thinking, problem sensitivity, deductive reasoning, inductive reasoning, persuasion, and service orientation.
• English-language knowledge and the ability to interpret information for others, listen actively, and communicate effectively in writing and speaking.
• Ability to communicate with people outside the organization and represent the organization to customers and other external parties.
• Ability to lift, carry, push, or pull up to 100 pounds.
• Ability to stand, walk, climb, stoop, kneel, crouch, crawl, twist, lean, drive, and perform seeing and hearing tasks.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Create and maintain account dashboards and reports covering performance trends and cost per hour or cost per mile.
• Prepare presentations on account performance and scrap-out findings.
• Support sales representatives at key accounts, including joining customer visits and helping present findings.
• Work directly with fleet managers and maintenance leads to gather field data.
• Identify trends that indicate service opportunities or customer risks.
• Maintain accurate records in the CRM and tracking system.
• Perform hands-on fieldwork at trucking fleets and OTR job sites, including inspecting tires and collecting wear and removal data.
• Track and compile tire data, including tread wear, hours or miles in service, removal reasons, and truck and earthmover scrap-out analysis.
• Learn product line specifications.
• Travel regularly within the Utah territory.
• Protect company assets, including inventory, cash accounts, receivables, equipment, and real estate.
• Follow the company’s safety culture and perform all work safely.
• Maintain regular attendance in accordance with the assigned schedule.
• Perform other essential and non-essential duties as assigned by management.