Courtesy Clerk/Grocery Bagger
The Kroger Co. • Parker, CO13d
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Courtesy Clerk/Grocery Bagger
The Kroger Co.•Parker, CO
About The Position
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return, while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The Courtesy Clerk/Grocery Bagger bags groceries at checkout, helps customers with their merchandise and loading bags into their vehicles, and supports store upkeep through shelf conditioning, returning merchandise, gathering carts, cleaning, and handling seasonal merchandise. The role also assists customers with product questions, informs them of grocery specials, and conducts price checks for cashiers. Associates follow safety and food-safety procedures, comply with applicable laws and company guidelines, inspect equipment, and report hazards or maintenance needs. They work cooperatively in a fast-paced environment, handle conflict constructively, act honestly with customer and business information, follow directions, and provide direct support to minors, individuals with special needs, and older adults. Essential functions must be performed with or without reasonable accommodation. Applications are continuously accepted. The team reviews submissions regularly and contacts applicants when a position becomes available that aligns with their qualifications and organizational priorities.
Requirements
- Customer service skills.
- Effective communication skills.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- Retail experience is preferred but not necessary.
Responsibilities
- Bag groceries at checkout, aiming to place at least five items in each bag while preventing damage.
- Follow best practices for bagging items in reusable, plastic, and paper bags.
- Help remove customers' merchandise from the bottom of the bascart for checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning.
- Inform customers of grocery specials.
- Return merchandise to store shelves.
- Gather bascarts and return them to designated areas.
- Clean spills and collect and pick up trash inside the store and in the parking lot.
- Clean all areas inside and outside the store.
- Handle and assemble seasonal merchandise.
- Learn the store layout, locate products, and conduct price checks for cashiers.
- Follow safety procedures and notify store management about unsafe conditions, accidents, or issues.
- Adhere to food safety regulations and guidelines.
- Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
- Answer customer questions about products sold in the department and throughout the store.
- Comply with local, state, and federal laws and company guidelines.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Handle customer and business information honestly and with integrity.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide direct support and assistance to minors, individuals with special needs, and older adults.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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