Courtesy Clerk Jobs

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Courtesy Clerk/Grocery Bagger

The Kroger Co.•Bluffton, SC

About The Position

The Courtesy Clerk/Grocery Bagger creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety of others. It includes bagging groceries, assisting customers with merchandise and loading, maintaining store and parking-lot cleanliness, returning merchandise and carts, and supporting store operations. The associate helps customers locate products and learn about specials, follows food and workplace safety requirements, and works cooperatively in a fast-paced environment. Applicants must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

  • Customer service skills.
  • Effective communication skills.
  • Ability to perform the essential functions of the position with or without reasonable accommodation.
  • Ability to work cooperatively in a fast-paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary.

Nice To Haves

  • Retail experience is preferred but not necessary.

Responsibilities

  • Bag groceries at checkout, aiming to place at least five items in each bag while preventing damage and following best practices for reusable, plastic, and paper bags.
  • Help remove customers’ merchandise from the bottom of the bascart at checkout and offer to load bags into customers’ cars.
  • Perform basic shelf conditioning and return merchandise to store shelves.
  • Inform customers of grocery specials, answer questions about products, help customers locate products, and conduct price checks for cashiers.
  • Gather bascarts and return them to designated areas.
  • Clean spills, collect and pick up trash, and clean areas inside and outside the store, including the parking lot.
  • Handle and assemble seasonal merchandise.
  • Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
  • Adhere to food safety regulations and guidelines.
  • Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
  • Follow local, state, and federal laws and company guidelines.
  • Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, and seek assistance when needed to resolve customer or business issues.
  • Act with honesty and integrity when handling customer and business information.
  • Provide direct support and assistance to minors, individuals with special needs, and older adults.

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Based on current job postings on Teal, the average Courtesy Clerk salary in the US is approximately $36,000 per year, with a typical range of $29,000 to $44,000.
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