Courtesy Clerk

Hy-Vee, Inc.•Grimes, IA

20h

About The Position

Courtesy Clerks support the Hy-Vee customer experience by helping customers from checkout to their vehicles and keeping the store clean, stocked, and welcoming. The role involves packaging purchases, assisting customers, maintaining merchandise and store areas, and helping wherever needed. It suits people who enjoy staying active, helping others, and contributing to a pleasant store environment. Training is provided, and no education or prior experience is required.

Requirements

Follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
Perform simple addition and subtraction, copy figures, and count and record accurately.
Understand and follow verbal or demonstrated directions.
Communicate supply needs orally or in writing.
Work effectively as part of a team.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning and sanitation duties.
Complete a pre-employment drug screen.

Responsibilities

Provide prompt, friendly customer service, greet customers, learn their names, and help make each visit a positive experience.
Package customer purchases and help customers transport them to their vehicles or other transportation.
Bring carts in from the parking lot and cart corrals throughout the shift.
Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
Clean the can redemption area and empty recycling bins where applicable.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know where merchandise is located in the store and backroom.
Pull products forward on shelves to maintain a full, organized appearance.
Check product prices as needed.
Maintain front-end supplies, including paper and plastic bags and receipt paper.
Help train new courtesy clerks.
Deliver products to customers and assist in other departments as requested within wage and hour guidelines.
Shovel, salt, and sand walkways as needed.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.