Courtesy

Hugos Family Marketplace•Grand Forks, ND
•Onsite

About The Position

The Courtesy Clerk at Hugo's Family Marketplace helps provide a positive shopping experience by delivering customer service, maintaining store cleanliness, and supporting efficient store operations. The role includes bagging groceries, assisting customers with carrying groceries, retrieving carts, and working with team members to maintain an organized and welcoming store environment. The position requires standing for extended periods and lifting and moving items, including lifting up to 50 pounds.

Requirements

  • No formal education is required; a high school diploma or GED is preferred.
  • No specific experience is required.
  • Friendly customer service skills.
  • Reliability and punctuality.
  • Strong communication skills.
  • Team-oriented mindset.
  • Willingness to learn and adapt.
  • Attention to detail.
  • Physical stamina for extended standing and lifting tasks.
  • Ability to lift up to 50 pounds as needed.
  • Safety awareness.

Nice To Haves

  • Previous retail experience is a plus, but not required.
  • High school diploma or GED preferred.

Responsibilities

  • Bag groceries according to store policy, packing items safely and efficiently.
  • Carry groceries to customers’ vehicles when requested.
  • Retrieve and organize grocery carts from the parking lot according to store policy.
  • Work collaboratively with team members to support a smooth workflow.
  • Maintain cleanliness and organization throughout the store.
  • Provide friendly, courteous customer service and respond promptly to customer needs and inquiries.
  • Communicate clearly with customers and team members.
  • Learn new tasks and procedures to improve service delivery.
  • Pay attention to detail and follow safety protocols.
  • Maintain safety awareness to help prevent accidents and keep customers and staff safe.
  • Demonstrate reliability and punctuality to support store operations.

Benefits

  • Full-time employees: health, dental, and vision insurance, 401(k), paid time off, and holiday pay.
  • Full-time and part-time employees: employee discount and time-and-a-half holiday pay.
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