Courtesy Clerk/Grocery Bagger

The Kroger Co.•San Marcos, CA

13d•$17 - $17

About The Position

The Courtesy Clerk/Grocery Bagger creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include bagging groceries carefully, assisting customers with checkout and loading purchases, maintaining store and parking-lot cleanliness, returning merchandise and carts, supporting shelf conditioning and seasonal displays, and helping customers locate products or check prices. The position also requires following safety and food-safety procedures, reporting unsafe conditions or equipment issues, complying with applicable laws and company guidelines, and working cooperatively in a fast-paced environment. The associate may provide direct support to minors, people with special needs, and older adults. Applicants must be able to perform the essential functions of the role with or without reasonable accommodation. Applications are accepted continuously; the team reviews submissions and contacts applicants when a suitable position becomes available.

Requirements

Customer service skills.
Effective communication skills.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail experience is preferred but not necessary.

Responsibilities

Bag groceries at checkout, aiming for at least five items per bag while preventing damage and following best practices for reusable, plastic, and paper bags.
Assist with removing customers’ merchandise from the bottom of the bascart for checkout.
Offer to help customers load bags into their cars.
Perform basic shelf conditioning.
Inform customers about grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills and collect and pick up trash inside the store and in the parking lot.
Clean areas inside and outside the store.
Handle and assemble seasonal merchandise.
Learn the store layout, locate products, and conduct price checks for cashiers.
Follow safety procedures and report unsafe conditions, accidents, or issues to store management.
Follow food-safety regulations and guidelines.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
Answer customer questions about products in the department and throughout the store, helping customers feel welcome, important, and appreciated.
Follow local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, and seek assistance when needed.
Handle customer and business information honestly and with integrity.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.