Corporate Trainer Jobs

About The Position

Requirements

• Minimum of 3 years of experience in mortgage sales, mortgage operations, training, coaching, or a related role.
• Strong understanding of residential mortgage lending, loan origination, sales processes, and customer engagement.
• Previous experience facilitating virtual instructor-led training, coaching, or adult learning programs preferred.
• Proven ability to coach, mentor, and motivate individuals with varying levels of experience.
• Excellent verbal and written communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities with the capacity to interpret performance data and develop effective training strategies.
• Highly organized with exceptional time management skills and the ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, goal-oriented, and committed to delivering measurable results.
• Working knowledge of mortgage regulations, compliance standards, and industry best practices.
• Proficiency with Microsoft Office Suite and virtual meeting platforms; experience with Learning Management Systems (LMS) is a plus.

Nice To Haves

• NMLS license is preferred but not required.

Responsibilities

• Develop and facilitate engaging and standardized onboarding training curriculum and programs for newly hired Loan Officers and support staff, ensuring a successful transition into their roles.
• Deliver ongoing sales, systems, product, and process training that reinforces best practices and supports continuous professional development.
• Conduct call monitoring, coaching sessions, and performance evaluations to identify strengths, opportunities, and individualized development plans.
• Partner with Sales Leadership to monitor trainee progress, communicate performance trends, and address attendance, engagement, and behavioral concerns in accordance with company policies.
• Maintain current knowledge of mortgage products, lending guidelines, compliance requirements, and industry trends to ensure training materials remain accurate and relevant.
• Collaborate with Learning & Development and department leaders to create, update, and enhance training content, job aids, and learning resources.
• Support the implementation and rollout of new products, systems, initiatives, and company programs through effective training and change management.
• Foster a positive learning environment that encourages participation, accountability, and continuous improvement.
• Serve as a trusted resource for employees by providing ongoing guidance, mentorship, and support throughout their development journey.
• Assist in evaluating the effectiveness of training programs by measuring learner engagement, knowledge retention, and post-training performance outcomes.