Corporate Healthcare Trainer

USA Clinics Group • Northbrook, IL

5d

About The Position

USA Clinics Group is seeking a Corporate Trainer to support role-based onboarding and training initiatives for staff throughout its nationwide network of outpatient clinics. The trainer partners with Clinical Managers, operational leaders, subject-matter experts, and business partners to develop, deliver, evaluate, and refine training programs focused on quality and speed to productivity. The role supports new team members by assessing competencies and establishing a consistent approach to standards of care and patient support. It reports directly to the Training Supervisor.

This full-time position is based in Northbrook, Illinois, pays $28–$34 per hour depending on experience and qualifications, and requires approximately 25% travel between clinic locations nationally. Training includes instructor-led and virtual sessions, in-person and one-on-one instruction, role-based materials for corporate and clinical roles, process and workflow training, and support for clinical applications and the electronic medical record.

Requirements

• Bachelor’s degree, or an associate degree plus related experience.
• At least one year of experience conducting training in a virtual or classroom environment in a healthcare setting.
• Ability to travel up to 25% or more.
• Ability to present to small and large groups in person or virtually, as well as provide one-on-one training.
• Experience with Apple mobile products, including iPad and iPhone.
• Expert knowledge of Microsoft products, specifically Outlook, Word, Excel, and PowerPoint.
• Excellent communication skills and attention to detail.
• Highly motivated and optimistic.

Nice To Haves

• Prior experience creating learning management system training materials or related PowerPoint presentations.

Responsibilities

• Facilitate instructor-led and virtual instructor-led new-hire courses, training on new processes, continuing education for existing employees and new hires, and one-on-one training as needed.
• Deliver training materials and hands-on instruction for new hires and learning management system materials.
• Develop and build role-based training materials for corporate and clinical roles, including ultrasound technicians, medical receptionists, and medical assistants.
• Provide in-person training.
• Navigate and troubleshoot basic technical issues and connectivity for virtual sessions.
• Create and implement training for new processes and workflows, and communicate new information and workflow changes.
• Provide coaching and feedback during and after training programs.
• Prepare training facilities and produce and maintain course materials, metrics, and evaluations.
• Evaluate training programs and incorporate feedback to improve future programs.
• Maintain workflow documentation in clinical applications, including the electronic medical record and other clinical applications.
• Follow policies and procedures for clinical application change management, configuration updates, and tracking.
• Perform additional duties as assigned.

Benefits

• Health insurance, including medical, dental, and vision.
• Retirement plan.
• Paid time off, including vacation and sick time.
• Rapid career advancement.
• Competitive compensation package.
• Positive, team-oriented environment.
• Opportunity to work with cutting-edge technology.
• Opportunity to make an impact on patients’ lives.

What This Job Offers

• Job Type: Full-time