Corporate Healthcare Trainer
About The Position
USA Clinics Group is seeking a Corporate Trainer to support role-based onboarding and training initiatives for staff across its nationwide clinic network. The trainer will partner with Clinical Managers, operational leaders, subject matter experts, and business partners to plan, develop, deliver, evaluate, and refine training programs, with an emphasis on quality and speed to productivity. The role supports new team members by assessing competencies and promoting consistent standards of care and patient support. The position is based in Northbrook, Illinois, is full-time, and requires travel between clinic locations nationally for approximately 25% of the time or more. Compensation is $28–$34 per hour, based on experience and qualifications. The role reports directly to the Training Supervisor.
Requirements
- Bachelor’s degree, or an associate degree plus related experience.
- At least one year of experience conducting training in a virtual or classroom environment in a healthcare setting.
- Ability to travel up to 25% or more.
- Ability to present to small and large groups in person or virtually, and to provide one-on-one training.
- Experience with Apple mobile products, including iPad and iPhone.
- Expert knowledge of Microsoft Office products, specifically Outlook, Word, Excel, and PowerPoint.
- Excellent communication skills and attention to detail.
- Highly motivated and optimistic.
Nice To Haves
- Prior experience creating learning management system training materials or related PowerPoint presentations.
Responsibilities
- Facilitate instructor-led and virtual instructor-led training for new hires, new processes, and continuing education for existing employees and new hires, including one-on-one training when needed.
- Deliver training materials and hands-on training for new hires and learning management system materials.
- Develop and build role-based training materials for corporate and clinical roles, including Ultrasound Technicians, Medical Receptionists, and Medical Assistants.
- Provide in-person training.
- Navigate and troubleshoot basic technical and connectivity issues during virtual sessions.
- Create and implement training for new processes, develop workflows, and communicate new information and workflow changes.
- Provide coaching and feedback during and after training programs.
- Prepare training facilities, including producing and maintaining course materials, metrics, and evaluations.
- Evaluate training programs and incorporate feedback to improve future programs.
- Maintain documentation regarding workflows in clinical applications, including the EMR and other clinical applications.
- Comply with policies and procedures for clinical application change management, configuration updates, and tracking.
- Perform additional duties as assigned.
Benefits
- Health insurance, including medical, dental, and vision.
- Retirement plan.
- Paid time off, including vacation and sick time.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
